Quality and Assurance Officer

Employment Type: Temporary Full Time until August 2026Position Classification: Health Manager Level 3Remuneration: $127,150.00 - $144,444.00 per annum plus superannuationHours Per Week: 38Requisition ID: REQ615986Applications Close: Sunday, 9 November 2025Quality and Assurance Officer, Prince of Wales HospitalBenefitsA workplace culture with a foundation that promotes person centred care approaches and staff wellbeingOrientation and supported transition into your new roleTargeted clinical stream education programs affiliated with university partnersDevelopment pathways that are aimed at career progressionUp to 12 allocated days off each year (for full-time employees) in addition to annual leaveSalary Packaging options that reduce your taxable income and increase your take-home pay! Up to $9K for living expenses and $2.6K meal & entertainment & Novated LeasingCorporate health and fitness program, discounted gym memberships with a Fitness PassportEmployee Assistance Program (EAP) for employees and family membersDiscounted Private Health InsuranceFor more information on careers and benefits of working for SESLHD, visit our page.The RoleThe vision for South Eastern Sydney Local Health District (SESLHD) is ‘exceptional care, healthier lives’. SESLHD is committed to enabling our community to be healthy and well, and to providing the best possible compassionate care when people need it.The Quality & Assurance Officer will work as part of a dynamic team in the Patient Safety & Improvement Unit (PSIU) in delivering an effective service, supporting managers and staff across clinical and clinical support teams to ensure the principles of governance are at the heart of service provision. This will include facilitation, leadership and support to management teams, clinical and clinical support staff to promote best practice in quality improvement, risk management and clinical audit to achieve improved patient outcomes and compliance with internal and external agencies (e.g. Accreditation, Quality Systems Assessment).The Quality & Assurance Officer will participate in clinical governance processes across the SESLHD including evidence collation to demonstrate compliance with National Safety & Quality Standards of Healthcare, state and national policy and service frameworks.Where You'll be WorkingPrince of Wales Hospital and Community Health Service is a Level 6 Tertiary Referral Hospital with an inpatient bed base of 370. Each year we care for more than 70,000 patients in our Emergency Department and have around 50,000 admissions to the inpatient units. POWH offers an outpatient service and rural outreach service and provides more than 900,000 occasions of non-admitted patient care each year, including innovative virtual models of care. We have transitioned the majority of inpatient units and wards to the Acute Services Building (ASB) including a state of the art Emergency Department and Intensive Care Unit. POWH provides an exceptional staff experience and enhanced patient and family outcomes as a result of the provision of person-centred care.Randwick Local council is renowned for our world-class beaches and supported by cafes and restaurants to tickle your taste-buds, Randwick’s fascinating coastline and atmosphere will have you in awe the minute you arrive. Offering a mix of historic buildings, impressive beaches and coastal walks coupled with boutique restaurants, transport links and a vibrant nightlife, you’ll never be short of things to do in this progressive community.Selection Criteria To be considered for this position, please ensure you address the below questions as thoroughly as possible.To be considered for this position, please ensure you address the below questions as thoroughly as possible.Relevant tertiary qualifications and/or extensive equivalent work experience in quality, safety and risk managementDemonstrated ability to apply principles or ability to rapidly acquire technical knowledge and skills in risk management, auditing and monitoring, accreditation and clinical quality toolDemonstrated high-level communication (verbal and written), analytical and problem-solving skills, including presentation skills and the ability to provide training and education on quality and assurance issues to clinical and clinical support staffDemonstrated understanding of risk management concepts in relation to enterprise risk management identification, and subsequent strategies and contribute to mitigation of identified patient safety risksA working knowledge of a broad range of quality management systems to review and monitor an organisations performance including but not limited to National Safety and Quality Healthcare Standards and National Association of Testing Authorities (NATA)High-level computer literacy with demonstrated experience in Microsoft Office including Word, Excel, Powerpoint and OutlookCurrent drivers license (with a willingness to travel in accordance with the demands of the position)Need more information? Click here for the Position Description and SESLHD Expected Standards Find out more about applying for this positionFor role related queries or questions contact Charlotte Birchall on charlotte.birchall@health.nsw.gov.auOur CORE Values are Collaboration, Openness, Respect and Empowerment and have been created by employees for employees and help define how we work and to inspire positive interactions in the workplace.We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplaces are welcoming and safe for all our employees, irrespective of their unique characteristic including age, ethnicity, cultural or spiritual background, gender identity, disability, education and social-economic status. Read about our Diversity, Inclusion and Belonging Strategy for more information.Reasonable AdjustmentsNSW Health recognises everyone is unique, and that you may require some adjustments to ensure you have the best opportunity to apply. If we can make some adjustments to the NSW Health recruitment/interview process, then please email SESLHD-Recruitment-POWH-SSEH@health.nsw.gov.au and let us know.Adjustments may include but are not limited to, physical requirements, interview setups and specific interview availability times where required.Information For ApplicantsAn eligibility list may be created for future vacanciesEmployment of a temporary visa holder may only occur if no suitable permanent resident or citizen of Australia has been identified for this position following suitable labour market testing.Applicants will be assessed against the essential requirements and selection criteria contained within the position descriptionRecommended applicants will be reviewed for compliance with NSW Health policy directive Occupational Assessment, Screening and Vaccination against Specific Diseases for all positions prior to offerWe do have an Aboriginal Workforce Team that can also provide support (SESLHD-AboriginalWorkforce@health.nsw.gov.au) and for additional information please visit our Stepping Up Website