Quality Assurance & Food Safety Manager

Location: Phoenix Warehouse, AZ (on-site, with occasional early mornings and weekends)Salary Range: $75,000 - $80,000 per year, depending on experience and certificationsEmployment Type: Full-time, ExemptReports To: OwnerCollaborates With: Bakery Manager, Warehouse Operations Lead, and our Production StaffDirect Reports: NoneAt Too Sweet Cakes, we craft exceptional baked goods that bring joy, connection, and creativity to every table. As we grow, maintaining our commitment to quality and safety is essential to who we are. This role ensures that every item leaving our kitchen is not only delicious, but also produced with care, consistency, and compliance.Role PurposeThe Quality Assurance & Food Safety Manager builds and maintains the systems that keep Too Sweet Cakes food-safe, audit-ready, and continuously improving. You'll lead our food safety and quality programs—training staff, monitoring compliance, and partnering closely with production and warehouse teams to align safety standards with daily operations. This role is essential to preparing our bakery for full regulatory compliance and supporting our growth into new markets.Key ResponsibilitiesDevelop, implement, and maintain food safety and quality assurance programs (HACCP, GMPs, sanitation, allergen control, traceability)Conduct internal audits and inspections, ensuring readiness for local, state, and federal regulatory reviewsManage documentation including SOPs, sanitation logs, allergen matrices, corrective actions, and training recordsPartner with production and warehouse teams to build consistent practices that meet both operational and food safety goalsInvestigate and respond to quality or safety issues, implementing corrective and preventive actionsProvide ongoing training to reinforce a culture of quality, accountability, and safety across all departmentsSupport product or process changes by conducting food safety risk assessments and updating quality systemsStay current on food safety regulations and industry standards to keep Too Sweet Cakes compliant and competitiveCollaborate with leadership to define and track key quality and safety metricsRequirementsRequiredValid Food Manager Certification (or equivalent)2-3 years of experience in food safety or quality assurance, preferably in a food production or bakery environmentWorking knowledge of HACCP, GMPs, sanitation, allergen control, and regulatory complianceStrong organizational and documentation skillsExcellent communication and collaboration skills across teamsAvailability for occasional early mornings and weekendsPreferredHACCP or PCQI certificationExperience in bakery, confectionery, or manufacturing environmentsFamiliarity with FSMA, SQF, or similar food safety frameworksBenefitsBenefits Eligibility: Medical, dental, and vision benefits available the first of the month following 60 days of employmentPaid Time Off: Accrued PTO and sick time, in accordance with Too Sweet Cakes' policies for full-time employeesJoin a fast-growing, creative bakery that values craftsmanship, teamwork, and kindnessPlay a key role in building our compliance and quality systems from the ground upCollaborate directly with ownership and leadership to make a lasting impactBe part of a team that truly believes food should be as joyful as it is safe