Quality Assurance Rep - Fully Remote

Hey, Detail-Driven Compliance Guardian —Ready to Safeguard Our Tribe?My name is Christopher Wilbourn, founder and CEO of Tribe Wellness Sales, Inc. in Austin, TX. For over 12 years, I’ve been obsessed with two things: teaching sales like a superpower and helping people live healthier, fuller lives.If you’re a hard-working, process-obsessed, detail-loving go-getter who gets fired up about protecting standards and eliminating every possible risk, stick with me—this is your story waiting to happen.The Problem: You Want More Than a Job—You Want to Build Unbreakable Standards You’re the kind of person who notices every tiny deviation others miss. You love diving deep into sales calls, spotting potential infractions, and making sure nothing slips through the cracks. You’ve got the sharp eye for compliance and the heart of a protector, but you haven’t yet found the place where your talent directly shields an entire high-performing sales organization.The Agitation: Any Infraction Hurts Everyone Every missed script step, every sale that isn’t perfect, every refunded call that could have been prevented means compliance risk for the company, lost trust with customers, and our team falling short of the 100% script adherence we know we can hit. It’s frustrating when you know the system is bulletproof—if only every call was reviewed and corrected instantly.The Solution: Tribe’s Your Launchpad to Eliminate RiskThat’s where you come in. At Tribe Wellness Sales, we’re building a world-class Quality Department to guarantee 100% script and process adherence. I’m inviting you to step into the role of QA Rep—the critical position that will review every potential infraction call, every high priority sale, every refunded call, create precise Quality Infractions, send the exact corrective training needed, and ensure reps complete it.Here’s the Plan: Step Into High-Impact Risk Protection You’ll own Potential Infraction Calls, High-Risk Call Reviews (sales over specific dollar amounts), and Refunded Call Reviews. You’ll create Quality Infractions and make sure every rep completes the assigned training so issues never repeat.Master the Art of Total Compliance You’ll become the guardian who helps our entire team achieve complete script adherence without variation. Daily, you’ll play a direct role in helping management reach KPI Benchmarks and lead the charge to completely eliminate all compliance infraction risk from Tribe.Earn While You Protect This is a paid hourly role starting at $6/hr + with clear growth as we scale the Quality Department. The cleaner our calls stay because of your reviews, the more the whole company wins—including you.Live Your Way Work from home, log into our lightning-fast CRM and phone system, and use our tech tools to crush it—all on your terms.What’s Waiting for You Picture this: you’re the reason zero compliance risks ever make it out the door. You’re catching every issue early, protecting our reputation, and helping hundreds of health & wellness customers get flawless experiences because our reps are operating at 100% adherence. You’re not just reviewing calls—you’re building the ironclad backbone of a legendary sales organization, all from your own home office.Who I’m Looking For (Yeah, You!) You’re the hero I’m after if: You’re analytical, organized, and love deep-dive audit and review work You have a natural eye for compliance and enjoy protecting high standards You’re passionate about health & wellness (you’ll be reviewing real customer health protocol calls) You’re a self-starter who thrives with clear SOPs and zero-tolerance for deviation You’ve got the tech setup: a fast computer, stable internet (Octane Speed 20,000+), a backup plan for outages, and a headset Sales, quality, or audit experience is a plus, but not required—we’ll train the right person from scratchThe Call to Action: Join Your Tribe If you’re nodding your head, feeling that spark, then this is it—your shot to become the force that keeps our entire sales team bulletproof while we continue changing lives in health & wellness. Apply today and let’s get you inside the Quality Department.A Quick Personal Note From Me Hey, thanks for sticking with me this far. I’m assuming since you’re still reading this, we are pretty aligned on what Tribe is doing in the world. For me, it’s personal. The QA Rep is one of the three foundational roles that will make our Quality Department World Class. You’ll be the one reviewing every potential infraction, every high priority sale, and every refund—creating infractions, sending the exact training, and ensuring completion so we achieve 100% script adherence and completely eliminate compliance risk.This role is the frontline defense and the key to protecting the Tribe as we scale. If this lights you up, I can’t wait to meet you. Let’s do this—together.Onward,Christopher Chad WilbournCEO and Head of SalesTribe Wellness Sales, Inc.Austin, TXTribe Wellness Sales specializes in outbound sales for health and wellness brands. We combine the health and wellness messaging of our strategic partners with our decades of sales expertise to build revenue generating machines for the health and wellness industry's most important brands.