Quality manufacture control engineer

The opportunityHitachi Energy is renowned worldwide as a specialist for electrical power transmission and distribution. As a global leader, we revolutionized high-voltage technology and pioneered many world’s firsts to bring safety, reliability and efficiency to power networks around the globe. High Voltage Products manufacturing facilities around the world, >100 locations worldwide providing 24/7 service. We have No.1 market share, installed 1 out of 4 high-voltage switchgear in the world, >500k high-voltage circuit-breakers installed globally.How You’ll Make An ImpactCustomer complaint handling in whole process, organize, coordinate and follow up, ensure the problem is solved in time, to satisfy the customer and meet CCRP KPIs; Organize the root cause analysis of customer complaints, track and promote the implementation of improvement and preventive measures; Organize the root cause analysis for the quality issues feedback from site service, drive relevant functions for the improvement; Coordinate with related departments to prepare external analysis reports, and complete the analysis reports with the support of other departments when the responsible departments of some cases are not clear. You will be responsible to ensure compliance with applicable external and internal regulations, procedures, and guidelines. Living Hitachi Energy’s core values of safety and integrity, which means taking responsibility for your own actions while caring for your colleagues and the business.Your background You hold a bachelor's degree or above. At least 3 years working experience in electrical manufacturing industry, good reporting skills. Experience in GIS design or site commissioning is preferred. Microsoft office skill. Fluent writing and oral in English(GIS experience preferred).More About UsWe pride ourselves on offering a holistic range of competitive benefit programs to support your financial, physical and mental wellbeing and personal development. We want you to truly thrive with us – in work and out. For this role, depending on grade and experience, we offer the following employee benefits (subject to the respective plan rules) : Up to 30 days full paid leaves per year Flexible Benefit program (Supplementary Pensions included) Medical Insurance(outpatient and inpatient) Long service awards Flexible Working(subject to role)Are you ready for an exciting new challenge? Does the above description sound like you? Welcome  Our selection process is continuous, and the position may be closed before the advertisement expires. So, if you are interested – don’t delay, apply today!  All other questions can be directed to Talent Acquisition Partner: Sherry Xiao, WeChat: leqi_lx.Hitachi Energy is a global technology leader in electrification, powering a sustainable energy future through innovative power grid technologies with digital at the core. Over three billion people depend on our technologies to power their daily lives.With over a century in pioneering mission-critical technologies like high-voltage, transformers, automation, and power electronics, we are addressing the most urgent energy challenge of our time – balancing soaring electricity demand, while decarbonizing the power system.Headquartered in Switzerland, we employ over 50,000 people in 60 countries and generate revenues of around $16 billion USD. We welcome you to apply today.