Quality Monitoring Officer

Make a Real Impact on Healthcare QualityJoin our Healthcare Quality team as a Quality Monitoring Specialist, where you’ll play a crucial role in safeguarding healthcare operations and protecting patients. You’ll detect fraud, ensure compliance, and drive continuous improvement while working with data, processes, and cross-functional teams to maintain the highest quality standards.What You’ll Be Doing1 : Quality Assessment & Fraud PreventionAnalyse claims, production data, and contract management using established quality criteriaIdentify potential fraud, waste, abuse, and compliance issuesConduct deep-dive investigations into complex cases and anomaliesEvaluate and strengthen existing control mechanisms2 : Data Analytics & InsightsExplore healthcare data to identify trends, patterns, and anomaliesDesign new monitoring controls based on data-driven insightsCreate comprehensive monthly reports for healthcare managementProvide clear, actionable recommendations to leadership teams3 : Collaboration & Process ImprovementPartner with Technical Coaches, Team Leaders, and Management to implement quality improvementsSupport in the development and documentation new procedures to address process gapsFacilitate regular sync meetings to ensure transparent knowledge sharingSupport teams with complex case analysis4: Process ExcellenceValidate new processes before implementationCollaborate with other control teams to optimize risk coverageBalance thorough oversight with practical, realistic approachesWhat You'll GainMeaningful Impact: Directly contribute to healthcare quality and patient safetyProfessional Growth: Develop expertise in quality management, data analysis, and healthcare operationsCross-functional Exposure: Work with diverse teams across the organizationAnalytical Skills: Enhance your data exploration and problem-solving abilitiesLeadership Development: Guide teams through quality improvements and change management Required Qualifications What you’ll bring:Bachelor’s degree in Healthcare Administration, Business, Data Analytics, or related field3+ years of experience in quality assurance, compliance, or healthcare operationsStrong analytical skills with experience in data analysisExcellent written and verbal communication skillsExperience with process improvement methodologiesKnowledge of healthcare regulations and compliance standardsPreferred QualificationsHealthcare industry experience, particularly with claims managementExperience with quality monitoring tools and reporting systemsProject management certification or experienceBackground in fraud detection or risk managementProficiency in data visualization toolsChange management experience What We OfferAt AXA Partners, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.€90 flat rate expensesMeal vouchers worth €8€250 eco vouchersInsurance: group insurance, hospitalization insurance, disability insurance, accident insurance3 days of homeworking30 vacation days100% reimbursement of transportation costsTo apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, please send an email to AXA Partners Global HR Response - globalhr@partners.axaWho We AreWe’re AXA Partners, experts at designing and delivering assistance solutions and specialised insurance, credit, and lifestyle protection - with and for our partners worldwide. What sets us apart? The expertise and passion of our 8,500+ people, and a strong network of over 55,000 professionals all over the world. Powered by them and our sector-leading technology, we continuously evolve, adapt and thrive - offering solutions and services that make sure we’re always at people’s side, no matter what. Helping others is our passion. Combining the best digital technology with our warm, human touch, we’re always looking at new ways to offer seamless and reassuring experiences when it really matters.Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)