Business Analyst | ETRM

We are seeking a motivated and detail-oriented Business Analyst | ETRM to join our team. In this role, you will work across multiple business areas, supporting data-driven decision-making and continuous improvement initiatives. This is a great opportunity to contribute to our ETRM processes by reporting key metrics, analyzing methodologies, identifying operational enhancements, and building proposal evaluations in a cross-functional environment. Key aspects of the role include:

Supporting business users with system-related questions and behaviors;Ensuring data flows and integration within the system;Promoting system adoption and proper usage;Acting as a liaison between internal teams and the system vendor (ION);Driving process improvements and identifying gaps;Delivering and maintaining training and documentation.

Key ResponsibilitiesProvide first-level support to users by addressing questions related to system usage and behavior;Monitor the integration and consistency of data within the TPT system;Track system usage and adoption across business teams, identifying opportunities to enhance engagement;Liaise with ION to prioritize and follow up on issue resolution and system-related incidents;Identify and report process gaps to management, suggesting improvements or mitigation actions when necessary;Conduct or coordinate periodic training sessions to ensure proper use of the system;Maintain up-to-date training and functional documentation for TPT.

QualificationsStrong understanding of trading lifecycle and risk processes (commodities preferred);Hands-on experience with TPT (TriplePoint) or similar trading systems is a plus;Excellent communication and problem-solving skills;Ability to work cross-functionally with business users, IT, and vendors;Proficiency in documentation and training delivery. About RaízenWe are more than 43,000 people working with a focus on safety, integrity, collaboration, and simplification — the pillars that sustain our culture. We create value for our shareholders, customers, partners, and employees through an integrated business ecosystem that begins with sugarcane cultivation and extends to the production and commercialization of ethanol, sugar, and bioenergy.

We also operate — under the Shell brand license — in the distribution of fuels, lubricants, and other specialties in Brazil, as well as refining operations in Argentina and the distribution of fuel and lubricant derivatives in Argentina and Paraguay.