Digital Marketing Specialist

Job Title Digital Customer Marketing SpecialistDuration: 1 yearLocation of Work Remote Canada (must working PS time zone, 9-5) . Top Skills: Experience with TechValidate and/or UserEvidence digital platformExperience in managing digital content, including uploading, tagging, and organizing customer stories, testimonials, and case studies in internal libraries and advocacy platforms. Ability to maintain accurate records, categorize assets, manage trackers, and keep content libraries and calendars updatedStrong English written and verbal communication skillsJob Description:

We are seeking a detail-oriented and proactive marketing specialist to support the execution of our Digital Advocacy programs, with a focus on content management, data entry, and platform administration. This role is ideal for someone looking to gain hands-on experience in customer marketing and digital content operations. What You'll Do: Help execute two key customer programs – survey program, and peer review program.

Collaborate with cross functional team members to execute the projects, publish, edit content and activate the contentWork with, sales, customer success and marketing teams to drive reviews through various campaignsKey ResponsibilitiesContent Upload & ManagementUpload and tag customer quotes, testimonials, and case study content into advocacy platformsMaintain internal folders and content libraries with accurate, up-to-date user evidence assetsEnsure stories are properly categorized by industry, product, persona, and regionProgram Support & AdministrationAssist with managing customer surveys and review campaignsMonitor content submissions and help track customer approvals and legal clearancesHelp maintain calendars, trackers, and dashboards for ongoing programsPlatform OperationsSupport day-to-day operations of advocacy platformsGenerate reports on usage and performance of evidence contentTroubleshoot basic issues and coordinate with vendor support as neededCross-Functional CollaborationCoordinate with internal teams (Customer Success, Marketing, Legal) to gather required informationCommunicate with external vendors and agencies for content or creative needsHelp prepare internal updates or recaps on content status and deliveryQualifications:

Degree or certification in marketing, communications, or a related field. Highly organized with strong attention to detailComfortable with content management tools, spreadsheets, and digital platformsExperience with (or willingness to learn) TechValidate and/or User EvidenceExcellent project management and organizational skills. Strong communication (English) and interpersonal skills. Ability to work independently and as part of a team. A can-do and problem-solving attitude