Receptionist/Administrator

The receptionist plays an important role as is often the first face-to-face contact for service users and visitors to the Marina house Building, 1st Floor. The receptionist, therefore, should ensure that the experience with clinical services is efficient, effective, responsive and sensitive to all that visit Marina house and promotes the good image of the services at all times.The receptionist is expected to provide a professional telephone service by operating a busy telephone service dealing with callers in a courteous and friendly manner. The receptionist should be able to recognise and draw urgent matters to the relevant staff and departments quickly.The post-holder will be required to provide some administrative support to the wider teams based at the Marina House Centre as and when required.Meeting and greeting patients and visitorsAnswering phone and email queriesManaging and distributing postManaging courier deliveries/collectionsReporting maintenance issues, following up any outstanding issues with the appropriate peopleMaintaining the presentation of reception areaWe are committed to ensuring our staff get the most out of their benefits package and understand the importance of a healthy work life balance. There is an extensive range of excellent benefits for you and your family. We want you to feel like you are part of a close-knit team at SLaM. It’s important to us that you valued and appreciated and that are why we have a comprehensive benefits package on offerSome Of Our Benefits Are Highlighted HereGenerous pay, pensions and leave, we offer a comprehensive pay, pensions and leave package which is dependent on the role and length of service.Work life balance, flexible working and support a range of flexible options, such as: part-time working and job sharing.Career development, there are plenty of opportunities to progress your career and we support your development through several programmes such as mentoring, coaching, positive people management, collective leadership and other talent programmesCar lease, our staff benefits from competitive deals to lease carsAccommodation, our staff benefits from keyworker housing available which is available on selected sitesNHS discounts, with discounts up to 10% from a variety of well-known retail brands though Health Service Discounts website.Other Benefits IncludeCounselling servicesWellbeing eventsCycle to work schemeSeason ticket loanChildcare vouchersStaff restaurantsFor further details / informal visits contact: Name: Srinivas Anantharam Job title: Business Manager Email address: Srinivas.anantharam@slam.nhs.uk Telephone number: 07736458235