Job Description
Award winning national private practice Supportive and collaborative team environmentCanberra OfficeAbout The CompanyLander & Rogers is a leading independent law firm with offices in Canberra, Brisbane, Melbourne and Sydney, and access to global networks. Our focus is on innovating the client experience and leading change in legal service delivery.Our firm's people-first focus supports you to forge a meaningful career, and pursue a specialisation aligned to your skills, capability and passion.About The RoleWe are seeking an experienced Receptionist & Office Services Assistant who has a genuine desire to provide outstanding personable service to our staff and clients in our Canberra Office.Your primary responsibility to ensure the smooth and efficient running of the Client Floor, Reception to make a memorable, positive first impression and taking care of the day to day running of the office.ResponsibilitiesDeliver exceptional receptionist services, contributing to Lander & Rogers' commitment to high-quality, client-focused support.Welcome clients and visitors, respond to enquiries, and ensure a positive and professional visitor experience.Handle incoming calls, direct enquiries, and coordinate client scheduling.Manage meeting room bookings and schedules using Outlook.Reset rooms for events and functions, accommodating a variety of setups and requirements.Arrange and confirm catering orders, collaborating closely with the Catering Manager and team.Oversee the daily operations of the office, including maintenance, facilities communications, and maintaining a clean, safe, and efficient workspace.Conduct health and safety audits, manage risk assessments, and ensure compliance with safety protocols and the Preventative Maintenance Schedule.Maintain up-to-date First Aid and Warden registers for all offices to ensure readiness.Liaise with external service providers and manage vendor relationships to support the Facilities Manager in operational tasks.Perform routine checks of the client floor, raise service requests as necessary, and follow daily opening and closing procedures.Act as a key link between the business, Reception, Catering, and Facilities teams.Coordinate office management duties including office tours, stationery orders, invoice processing, and kitchen oversight.Manage office security, including access cards, CCTV monitoring, and staff locker administration.Accurately maintain the firm's archives as required.About YouSuitable candidates will bring previous reception and office administration experience gained in a corporate environmentComputer experience is essential and knowledge in the legal industry or professional services is highly beneficial A flexible, focused and calm demeanour with a focus on providing a high quality of customer serviceYou bring strong interpersonal and verbal and written communication skillsDemonstrated ability to develop and maintain effective working relationships, in particular the ability to earn the confidence and trust of key stakeholdersYou pride yourself on being highly organised, with an ability to plan ahead and prioritise work to meet key deliverablesCulturePeople choose Lander & Rogers for our down-to-earth, collaborative and supportive culture.We invest in our people and empower them to bring their best selves to work, both personally and professionally. We promote a diverse and inclusive environment with a strong focus on wellbeing, leadership and development.Join more than 650 colleagues around the country in shaping a meaningful career in a firm that's invested in your growth.BenefitsHybrid work: work flexibly between home and the office with the freedom to choose the location that is best for you, your clients, and your teamAdditional leave:to encourage you to take a moment to stop, reflect and reenergise, we offer an annual wellness day and if you meet the criteria, you may be eligible to receive up to 5 days of paid leave.Home office, fitness & wellness allowance: receive an annual $250 allowance in return for remote office equipment, fitness, and/or wellness expenseTech discounts: access corporate discounts on DELL computer products to have the latest personal gadgets at your disposalHow To ApplyClick APPLY or visit www.landers.com.au.Lander & Rogers is an equal opportunity employer that embraces diversity and inclusion.We conduct background checks including criminal record checks on all successful candidates as a condition of employment.
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