Regional Account Manager

Regional Account Manager – Boston, MAAbout UsFoodhub is a fast-growing technology company providing EPOS and APOS systems to the restaurant and takeaway industry. Our online platform helps customers order their favorite meals with just a few clicks, while ensuring our restaurant partners keep more of their hard-earned profits.We are in an exciting period of rapid growth in the U.S., and we’re looking for a Regional Account Manager based in the Boston area to help us expand and support our restaurant partners. If you’re passionate about building relationships, driving growth, and working in a high-energy environment, we’d love to hear from you.What You’ll DoManage and grow relationships with restaurant and takeaway clients in your region.Serve as the primary point of contact for assigned accounts, handling day-to-day client needs, escalations, and requests.Cross-sell and upsell Foodhub products, including EPOS systems, to maximize client value and business performance.Proactively engage with customers to introduce new features, services, or marketing channels that can help grow their business.Conduct regular in-person and virtual meetings with clients, including weekly market development calls.Analyze client requirements and recommend solutions to increase revenue and customer acquisition.Partner with marketing to plan and execute co-promotional campaigns, local events, and B2C activities to enhance brand visibility.Track and maintain accurate client relationship records in CRM tools.Ensure customer satisfaction and retention through outstanding service and follow-up.Perform product testing and quality control checks before shipment.Maintain inventory records and support stock management.Collaborate with internal teams to ensure smooth order fulfillment.What We’re Looking For1–5 years of account management, client services, or business development experience (preferably in the restaurant, hospitality, or technology sectors).Hands-on experience with EPOS systems (must-have).Strong communication, presentation, and interpersonal skills with the ability to build trusted relationships.Proven track record of meeting or exceeding sales and service targets.Comfortable handling high volumes of client interactions, both in person and over the phone.Ability to multitask, prioritize effectively, and work under pressure in a fast-paced environment.Familiarity with CRM systems and best practices.Self-motivated, with a strong sense of ownership and accountability.Benefits & Perks33 days fully paid annual leave/vacation days (inclusive of all public holidays).Enrollment in the company 401K plan with a 3% employer contribution.Healthcare insurance contribution from the business (details provided via TriNet).Company-provided laptop.$50 per month cellphone expense contribution.Why Join Foodhub?Be part of a dynamic, high-growth company entering the U.S. market.Make a direct impact by helping independent restaurants thrive with innovative EPOS and ordering solutions.Competitive compensation package with performance incentives.Exciting career growth opportunities as Foodhub expands across America.