Company DescriptionStandard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
Job DescriptionTo assume direct profit and loss accountability for all PORs and the Mobile Sales Channel in the Region by planning, driving and managing the delivery of a multi-product/ multi-channel sales and service strategy across the Region to attract, grow and retain quality business in line with profitability objectives and market potential. QualificationsBachelor of Commerce Degree or related. Post-graduate Diploma in Finance, Commerce, Marketing or related will be advantageous. Hold a valid Drivers License Additional InformationExperience: 10 years: Previous branch banking experience (e. g. customer service, cash management, customer and account origination, budget management, cost control).
Experience in managing a diverse range of people and activities is essential. At least 4 years senior management experience. Key Responsibilities: Actively monitors all aspects of revenue collection and operational expenditure to ensure that they are in line with the operating budget, by making use of financial reporting from the Finance department. Keeps abreast of local market developments and market potential – adjusting POR sales targets and tactics accordingly. Identifies business opportunities and develops tactics to leverage these. Leverages sales leads and growth targets in collaboration with business partners in the region.
Manages the cost to income ratios for the region to ensure maximum profitability and efficiency in accordance with budget objectives. This includes: key ratio management, e. g. headcount management, cost per staff member, revenue per staff member, number of transactions per teller and use of productivity ratios. Behavioural Competencies: Directing PeopleEmpowering IndividualsExploring PossibilitiesInteracting with PeopleMaking DecisionsTechnical Competencies: Client KnowledgeCoaching and Mentoring Operational PracticesCustomer Acceptance & Review (Consumer Banking)Managerial BudgetingOperations Risk Management
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