Regional Sales Manager Portugal & Europe

Mission: Assists in proactively leading all day-to-day activities related to national and international sales for all the UHM properties(Pine Cliffs Resort,Hyatt Lisbon, SheratonCascais and Yotel Porto) with a focus on buildinglong-term, value-based customer relationships that enable achievement of objectives.Main Responsabilities: Manages the development of a strategic account plan for the demandgenerators in the designated marketManages proactive sales efforts with a key focus on National and International businessProvides customer intelligence in evaluating the market and economic trends that may lead to changes in sales strategy to meet or exceed customer expectations.Researches competitor’s sales team strategies to identify ways to grow occupancy and RevPAR and increase market share.Attends sales strategymeetings to provideinput on weeklyand overall salesstrategy.Suggests innovative marketing ideas and developsdeployment strategies to continue to grow marketshare.Evaluates and supportsparticipation and accountdeployment with RegionalDirector of SalesServes as the sales contactfor customers; servesas the customer advocate.Proactively travels and conducts salescalls to acquirenew business and/orclose on business.Executes and supportsbrands Service Standardsand hotel’s Brand Standards.Executes and supportsthe operational aspectsof business booked.Implements seamless turnoverfrom sales to operations and back to sales while consistently delivering high level of service.Maintains successful performance by increasing revenues,controlling expenses and providing a return on investment for the owner and UHM Hospitality.Implements the brand’sservice strategy and applicable brand initiatives in all aspectsof the sales process and focuses on building long-term, value-based customer relationships that enable achievement of the hotel’s’ sales objectives.Performs other duties,as assigned, to meet businessneeds.Partners with regionalteam to help implement the market’s leisurestrategy at key buying locations.Verifies local marketstrategy is in alignment with the overallaccount goals.Develops strong partnerships with local organizations to further increasebrand/product awareness.Develops and managesinternal key stakeholder relationships.Develops strong communityand public relations by maintaining propertyparticipation in local,regional and national tradeshows and client events.Executes exemplary customerservice to drive customer satisfaction and loyalty by assisting the customer and monitoring their satisfaction before and during their program/event.Serves the customerby understanding their needs and recommending the appropriate featuresand services that best meet their needs and exceed their expectations.Gains understanding of the hotel’sprimary target customerand service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solutionsboth prior to, and during the event.Key Requirements: Specialized or University Degree.3-5 years previous experience in the function.Dynamic Attitude.Initiative and team spirit.Attention to detail and high organizational capacity, sense of responsibility and rigor.Flexibility and availability to travel. Good communication skills in Portuguese and English (mandatory).