Relationship Manager

Position OverviewWe are seeking a proactive and detail-oriented Relationship Manager to oversee the management and development of relationships related to one of the company’s key products. The role involves working closely with clients, internal teams, and partners to ensure seamless operations, strong client satisfaction, and full compliance with regulatory and company standards.Role Description This is a full-time on-site role for a Relationship Manager, located in Ulaanbaatar. The Relationship Manager will act as the primary point of contact for clients and partners associated with the assigned product, building and maintaining strong professional relationships while ensuring a high level of service and responsiveness to client needs. The role involves coordinating client onboarding, managing agreements and documentation, and ensuring all contractual records are properly maintained and up to date. The Relationship Manager will schedule and organize meetings with clients and internal teams, prepare agendas, follow up on action points, and facilitate communication across departments such as compliance, operations, and sales. In addition, the role requires close collaboration with compliance teams to ensure all activities adhere to regulatory requirements and internal policies, while monitoring client activities to maintain compliance with contractual obligations. The Relationship Manager will also act as the internal coordinator for all matters related to the assigned product, working with various departments to support smooth operations, gathering client feedback to improve services, and maintaining organized records of client interactions, agreements, and operational updates while preparing periodic reports and identifying potential risks or operational improvements.QualificationsStrong interpersonal and communication skills to build and maintain client relationships.Strong understanding of client relationship management and brokerage operations.Familiarity with compliance procedures and regulatory standards in financial services.Excellent communication, negotiation, and interpersonal skills.Strong organizational and time-management abilities.Ability to coordinate across multiple departments and manage multiple priorities.Bachelor’s degree in Finance, Business Administration, Economics, or a related field.Minimum 2 years of experience in financial services, preferably within CFD, forex brokerage, fintech, or trading platforms. - will be a plus