Company DescriptionLOLC Unguka Finance Plc is a microfinance institution operating in Rwanda since 2005. The company prioritizes customer satisfaction and quality service delivery, with a strong focus on meeting the financial needs of individuals and small businesses. Role Descriptions: Client Acquisition & Management: •Identify and onboard new clients, including high-net-worth individuals and institutions. •Manage client accounts and deliver exceptional customer service to build long-term relationships. Sales & Business Growth: •Meet or exceed monthly targets for deposit mobilization (CASA and term deposits). •Cross-sell a full suite of LUF financial products, including loans, trade finance, and investment services. Portfolio Monitoring & Compliance:
•Monitor client eligibility, creditworthiness, and overall portfolio performance. •Ensure all client activity complies with internal policies and regulatory requirements. •Collaborate with internal teams to support seamless client service delivery. Qualifications: •Bachelor’s degree in Finance, Economics, Business Administration, or a related field•Minimum of 2–3 years of experience in banking, preferably in relationship management, sales, or client services•Customer Relationship handling (Assets & Liability) experience in a any financial institution sector is a must.
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