Job Description
Purpose of the jobAs a business analyst, you will play a significant role within the business by acting as the interface between the various Business Stakeholders, Systems Team, Pepkor IT and other information technology suppliers. You will be the vehicle through which optimal business processes and underlying system functionality is developed in order to execute business strategy.You will achieve this through elicitation and analysis of business requirements, processes and systems. You will have the opportunity to diagnose problems, identify solutions, propose improvements and execute action plans. You will be required to apply industry standards and best practices to define and manage the scope of projects and to meet objectives.Key ResponsibilitiesDiscover & document Business processes to enable Continuous ImprovementManage & determine business requirements to enable processes through systemsDocument User Stories that accurately depict the system configuration or development required, to support business processesDocument Test Cases to enable thorough testing of System configurationTraining/Knowledge transferProject ManagementTesting and validating System configurationFacilitate the relevant User Acceptance TestingGoverning business processes and SOP’sUser support and trouble shootingAd hoc responsibilitiesRequired Knowledge, Skills and CompetenciesBuying experience in a retail environmentIn Depth understanding of retail processesExperience participating in cross-functional projectsProject management skillsPresentation and communication skillsA logical and systematic approach to problem-solving.Competencies required: Attention to detail, agile, adaptable, quick learner, innovator, resilient, organised, good listener, big picture thinking, strategic
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