Remote Property Manager

Please note: only candidates with property management experience will be considered. Do not apply if you don't meet this requirement.We are currently looking for a property manager to provide support in the management and direction, to ensure the portfolio of properties is maintained and operated in accordance with the objectives of the Company. The portfolio manager will be responsible for ongoing communication with their assigned portfolio residents and owners to ensure their experience meets our Standards of Service and will play an active role in the entire resident life cycle.Responsibilities:Assist in the management of a portfolio of properties.Assists in resolving inquiries, questions, and complaints from owners via phone and emailManage all first-touch resident escalations, striving for one-touch resolutionAssist with Habitability/Legal claim process when neededSupport both applicant and Leasing Specialist in completing the application processConfirm all lease documents, signatures, and deposit funds are completed/submitted in compliance with our policies and proceduresSend all necessary addendums and/or CC&Rs after lease executionFollow up with Residents after move-in to confirm they are satisfied with their home and the processCommunicate effectively and collaborate with field agents/team to obtain feedback on all homes in marketingAssist with Notice to Vacate and Move Out Process CompletionPrepare notices of non-compliance when neededAmong other tasks.Requirements:Prior property management experience is requiredStrong customer service skills and building/maintaining professional relationships with the community residents, board members, and vendorsExcellent communication skills, both written and verbalDemonstrated attention to detailBasic accounting and math skillsProficient in Microsoft Office applicationsAbility to multitask and be well organizedBe motivated and positiveFamiliarity with Property Management Software such as AppFolio, Rentvine, Propertymeld, etWhat do we offer?Full Time: Monday–Friday, 9:00 AM–5:00 PM EST (with a 1-hour lunch break) and Saturday, 9:00 AM–2:00 PM — 40 hours total.Salary $10-12+ per hour (This is negotiable based on experience)