Reservation Agent – Transfers & Excursions

About Us GEA Holidays is a family-owned Destination Management Company with over 30 years of experience in the travel industry. Specializing in travel experiences, excursions, and transfer services, we combine tradition with innovation to deliver high-quality, reliable, and customer-focused solutions to our international partners.The Role We are looking for a Reservation Agent to join our Transfers & Excursions department. The successful candidate will be responsible for managing reservations, handling partner and client communication, and coordinating with local suppliers to ensure seamless service delivery.Key ResponsibilitiesHandle and process reservations for transfers and excursions.Communicate directly with B2B partners and travel agencies.Coordinate with drivers, suppliers, and local partners to ensure smooth operations.Provide accurate information and customer support.Manage booking changes, amendments, and cancellations efficiently.Resolve issues and customer complaints with professionalism.RequirementsPrevious experience in reservations or operations within the travel industry.Excellent command of English; additional languages will be considered an asset.Strong communication and customer service skills.High level of organizational skills and attention to detail.Ability to work in a fast-paced environment under time pressure.Good knowledge of MS Office and reservation systems.We OfferCompetitive salary package.Career development opportunities within a growing company.A friendly and collaborative work environment.Ongoing training and professional development.How to Apply:Please send your CV to contact@geaholidays.com with the subject line: “Reservation Agent – Transfers & Excursions Position”.