Reservation Manager

Flock Inn Hospitality Kathmandu , Paknajol, ThamelJob OverviewPosition: Reservation ManagerLocation: KathmanduDepartment: Front Office / ReservationsReports To: Operations Director / General ManagerEmployment Type: Full-timeNo. of Vacancies: 1About The CompanyFlock Inn Hospitality — a growing name in Nepal’s modern hospitality sector — is expanding its dynamic team in Kathmandu. We pride ourselves on creating a warm, professional, and guest-centric experience that combines comfort, community, and contemporary service standards.We invite dedicated and detail-oriented professionals to join our team for the following position:Job SummaryThe Reservation Manager will be responsible for overseeing the daily reservation operations, ensuring optimal room occupancy, and maintaining strong coordination between the sales, front office, and operations teams. The position requires an experienced professional who can manage both direct and online bookings efficiently while delivering exceptional customer service.Key ResponsibilitiesManage all hotel reservations, inquiries, and booking confirmations across all channels.Oversee room inventory and ensure accurate availability across OTA platforms (Booking.com, Agoda, Expedia, etc.).Maintain daily communication with travel partners, corporate clients, and individual guests.Utilize and manage channel managers, PMS, and booking software to optimize occupancy and revenue.Monitor booking patterns, analyze trends, and adjust rates and allocations as required.Coordinate with the Front Office, Sales, and Housekeeping teams to ensure room readiness and service quality.Handle guest complaints, special requests, and last-minute changes professionally.Prepare daily, weekly, and monthly reservation reports for management review.Qualifications & ExperienceBachelor’s degree in Hotel Management, Tourism, or a related field.Proven experience in reservation handling and customer service within the hospitality sector.Strong knowledge of reservation systems, OTA management, and room inventory control.Hands-on experience with channel managers, booking engines, and property management systems (PMS).Excellent verbal and written communication skills in English and Nepali.Strong coordination, problem-solving, and multitasking abilities.Customer-oriented mindset with an eye for accuracy and detail.What We OfferCompetitive salary and performance-based incentives.Professional and collaborative work environment.Career growth opportunities in a rapidly expanding hospitality brand.Meal and accommodation benefits as per company policy.How To ApplyInterested and qualified candidates are requested to submit the following documents:Updated Curriculum Vitae (CV)Cover Letter highlighting relevant experience and achievementsCopies of academic and professional certificatesEmail Your Application Tovacancy@odinepal.com | vacancyatodinepal@gmail.comEmail Subject: Application – Reservation Manager (Flock Inn Hospitality)Only shortlisted candidates will be contacted for the next stage of the recruitment process.Candidates with specialized skills and knowledge, as well as those from underrepresented communities, are strongly encouraged to apply.Apply before: November 22, 2025 12:00 amShareApply NowFull Name *Email *Phone Number *Highest Qualification *Specialization *Experience Year *Applied Position *Prefered Location *Do you have own Vehicles *2W4WNoDo you have license *2W4WNoAre you currently working *YesNoIf you are working then your minimum notice period *Current Salary *Excepted Salary *Other Terms If Any Constraints (please Mention)Upload your CV