Reservations Specialist

We are seeking a detail-oriented and customer-focused Reservation Representative to join our team. The ideal candidate will handle customer inquiries, process reservations, and ensure seamless customer experiences. This role requires excellent communication skills, problem-solving abilities, and a commitment to delivering exceptional service.Key Responsibilities:Assist customers with reservations, cancellations, and modifications via phone, email, or online platforms.Provide accurate information regarding availability, pricing, and services.Handle customer complaints or concerns in a professional and timely manner.Maintain detailed records of customer interactions and transactions.Collaborate with team members to resolve issues and ensure customer satisfaction.Stay updated on company policies, promotions, and service offerings.Qualifications:• Previous experience in a similar role is a plus, but not required.• Proficiency in [ English and Arabic].• Excellent communication and interpersonal skills.• Basic computer skills (experience with booking systems is a plus).• Positive attitude and ability to work in a team.Benefits:• Competitive salary.• Training and development opportunities.How to Apply:Send your CV on +201224866504 or email: magdey.fayez@bluemind-egypt.com