Reservations Supervisor

Company DescriptionHAWKS HOTELS MALDIVESRole DescriptionThe Reservation Supervisor is responsible for overseeing the reservation department, ensuring efficient operations, and providing exceptional service to customers. This role involves managing team members, optimizing reservation systems, and maintaining high levels of customer satisfaction.QualificationsHigh school diploma or equivalent; a degree in hospitality management or a related field is preferred.Previous experience in a reservations or customer service role, with supervisory experience being a plus.Familiarity with reservation systems and software.Strong communication and interpersonal skills.Excellent organizational and problem-solving abilities.Ability to work in a fast-paced environment and handle multiple tasks simultaneously.