Retail Manager

Company Description Felixindo was founded with the spirit of making cutting-edge technology accessible to everyone. Since 2011, we have grown from a small mobile phone boutique to the most comprehensive gadget and IoT ecosystem in Indonesia. Upholding the principle of “Customer First, Future Ready”, we combine traditional retail expertise with advanced digital platforms for an unmatched shopping experience. Role Description This is a full-time on-site role for a Retail Manager located in Jakarta, Indonesia. The Retail Manager will be responsible for overseeing daily operations, managing sales, ensuring excellent customer service, and maintaining customer satisfaction. Responsibilities also include team management, setting targets, and monitoring performance to ensure the store operates efficiently and meets sales goals. Qualifications Communication and Customer Service skillsCustomer Satisfaction focusTeam Management and Sales skillsStrong leadership and organizational abilitiesAbility to work on-site in Jakarta, IndonesiaExperience in retail management is a plusRelevant educational background in business or related field