HAYS

Retail Operations Specialist - Contract

Posted: Oct 28, 2025

Job Description

Support the effective operation and management of retail concessions. Ensure retail partners deliver exceptional customer experiences, meet sales targets, and maintain high standards of operations and service.Key ResponsibilitiesConcessionaire Relationship & Lease Management (40%)Maintain retail handbook and perform regular store audits.Provide actionable recommendations and follow-up on implementation.Retail Operations & Visual Merchandising (20%)Build strong relationships with concessionaires.Ensure efficient store operations and appealing visual displays.Monitor inventory and optimize stock levels.Customer Experience & Marketing (10%)Enhance customer experience through service and merchandising.Coordinate marketing campaigns and resolve customer complaints.Financial Analysis & Compliance (20%)Analyze sales and financial data to drive performance.Prepare reports and ensure compliance with regulations.Reporting & Inventory Management (10%)Manage inventory to prevent stockouts and overstock situations.

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