Retail Shop Assistant - Ringa Āwhina ā-Toa

CasualApplication Closes 05 Dec 2025 Auckland - Central AucklandRetail SalespersonRetail Assistant – Ringa Āwhina ā-ToaCasual hoursAbout The RoleThe retail stores at part of our Social Enterprise Strategy, strategically located to provide a variety of shopping opportunities, as well as e-commerce. Supplied by individual and organisation donations our stores are full of hidden gems from all eras and seasons. Including a selection of pre-loved goods, from men’s and women’s clothing and accessories, bric-a-brac, books, music and more.We value team development and our people's career growth; we will mentor you on your unique journey to do meaningful work in a supportive environment. This role is a great starting point where you can learn on the job and work towards a longer-term career at Auckland Mission.DutiesProvide a high standard of customer service.Process Sales & Donations according to Mission Policies & Procedures.Operate a till including cashing up and end of day reporting.Make sure the shop is clean, tidy, shelves stocked and looking good all day long.Setup or breakdown of our displays including the shop window.Skills & ExperienceRetail and customer service experience.Great written and verbal communication skills.Excellent record-keeping.Team Oriented – Ability to work well with others.Possesses physical strength necessary to lift and move inventory.BenefitsOngoing training and development.15% discount at Auckland City Mission retail op shops.Access to low cost, farm fresh produce on a weekly basis.Discounted parking at Sky City.Career progression opportunities.About The OrganisationAuckland City Mission - Te Tāpui Atawhai supports Aucklanders in greatest need. Our services have evolved as the city’s social needs have changed, and we respond to these needs with care and compassion while advocating for a reality where there are: enough suitable homes, enough money for nutritious food, and easily accessible health care for all. Since our doors opened more than 100 years ago, this has been our ‘why’. Today, we operate across 9 sites in Tāamaki Makaurau. We offer support for however long and in whatever way is needed – for some people, that’s simply accessing one of our many services, for others, it’s a complex journey with our full support.Over the past 12 months, the Mission has provided 200 people with permanent homes, conducted over 20,000 consultations at the Calder Health Centre in HomeGround, cared for 462 people in our residential social detox facility in HomeGround, distributed almost 50,000 food parcels to families and individuals, and served over 80,000 warm meals in our community dining room, Haeata.Last year we were proud to win the Nga Āhuatanga o Te Tiriti Tohu (Award), and the Supreme Award at the 2023 Diversity Awards. These awards recognise our mahi to create a workplace which empowers Māori, and where Māori solutions can be developed and offered to the people who we support. If you are interested in this role, please apply with your resume and a cover letter outlining your interest in the role and the Auckland City Mission. “If you are interested in this role please apply with your resume and a cover letter outlining your interest in the role and Auckland City Mission. Retail-JD-(2).pdf