Job Description
Role DescriptionThis is a full-time on-site role for a Retention Specialist. The Retention Specialist will be responsible for maintaining customer relationships, developing retention strategies, analyzing customer feedback, and ensuring customer satisfaction. The role involves daily interactions with customers, addressing their needs and concerns, and working closely with other departments to enhance customer experience.QualificationsCustomer Retention and Customer Satisfaction skillsStrong Interpersonal and Communication skillsAnalytical skills to understand customer feedback and behaviorAbility to work independently and as part of a team
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