Arabic Speaking Customer support verifications ( FOREX)Responsible for verifying new and old first-time depositors (FTDs), ensuring accuracy and compliance. Strong communication skills, attention to detail, and efficiency in managing verification tasks are essential for success in this position. RESPONSIBILITIES: Verification & Client Communication: • Follow, check, and call new and old FTDs to complete the verification process. • Conduct verification of professional confirmations. Task Management & Communication: • Handle requests and inquiries from Telegram and Slack groups in all brands. • Ensure smooth and efficient handling of verification-related concerns. • Maintain accurate records of verification processes and updates. Collaboration & Reporting:
• Work closely with team members, sales agents and supervisors to ensure seamless workflow. • Provide timely updates on verification progress and challenges. • Assist in improving verification procedures for enhanced efficiency and compliance. . RequirementsREQUIRED SKILLS & ATTRIBUTES: • Strong communication and interpersonal skills• Attention to detail and accuracy• Ability to manage multiple tasks efficiently• Problem-solving and critical-thinking abilities• Proficiency in using communication tools like Telegram and Slack• Strong organizational and time-management skills• Ability to work in a fast-paced environment and adapt to changesBenefitsWhat’s Offered:
Competitive salary + high commissions and bonuses Career progression opportunities within a global organization Vibrant and international office environment Ongoing training and support
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