RO Operations Specialist

Location: Latin AmericaLocation is flexible in TNC's core countries in Latin America (Argentina, Brazil, Belize, Colombia, Chile, Ecuador, Guatemala, Mexico, Peru) What We Can Achieve TogetherThe RO (Regional Office) Operations Specialist will work as part of a team within the Regional Office - LAR providing a broad range of resources. They will manage one or multiple functional activities, such as operations, finance, human resources, procurement, information systems, meetings management, special events, training, etc.We’re Looking For YouThe RO Operations Specialist provides overall direction for all activities related to finance, personnel, procurement, information systems, office management, meeting management, special events, training, etc. within the Latin America Regional Office and overall support to the Latin America Region operational activities. They will maintain, track and support key data related to the scope and priorities of the functional activity and may be responsible for developing operational guidelines to ensure efficient management of the program and compliance with regulations. They will adapt processes and implement recommended practices in order to improve effectiveness. The Specialist will take on additional duties to enhance the work of the team, including, but not limited to, developing documentation, providing recommendations and targeted training related to the functional area of the team, and/or enhancing the systems and tools used by the team. They may coordinate logistics for meetings and/or special events. They will perform analysis and research related to functional activities. They may coordinate with stakeholders for program success and serve as the lead liaison with vendors or partners. The RO Operations Specialist will communicate with staff in various programs across the Conservancy, as well as with vendors and business relations. They will keep up to date on market trends and best practices in order to improve services.Duties are highly confidential and require broad and comprehensive knowledge of TNC’s policies. The Specialist must have advanced knowledge of the systems and resources utilized by the team to provide support and coordinate communications related to the resources. They will complete activities with multiple variables, setting realistic deadlines and managing the timeline. This position reports to the Latin America Regional Office Director of Finance and Operations.Responsibilities & ScopeAct independently within broad program goals to prioritize tasks in the absence of specific instructions and exercise independent judgment to identify and solve problems;Demonstrate sensitivity in handling confidential information;Ensure compliance with Conservancy policies and procedures, and external (donor/legal/IRS) requirements. Decisions may bind the organization financially or legally;Manage projects with several variables - set realistic deadlines, manage a timeline, and ensure accountability;May participate in complex negotiationsCoordinate monthly calls with other operations specialist in LARAssessment of operational risks in LAR countries.Provide input through project teams for the development and implementation of new initiatives or the improvement of existing programs;Administer the HR transactions for Latin America Regional Office Staff (countries not yet transitioned to the shared HR Operations Services), partnering with HR, WO and local management;Work in partnership with the HROS (HR Operations Services) team in common activities and support as needed.Coordinate and administer the LAR Milestone Program for the Regional Office employees, guaranteeing timely communication with managers that will send information to their employees.Act as focal point for operational support for dispersed staff in Latin America Countries and US, such as Home Office support, Alternative Location Agreements, etc.;Develop quarterly LAR Organizational Charts, in coordination with LAR BUs and TNC’s Chief Conservation Office.Support the HR annual processes such as the merit review, performance partnerships, etc.;Ensure new staff understand the Regional Office organizational structure, including contacts for onboarding and other contacts in Finance, IT, Legal, Contracts;Support Regional Office Finance with annual budget and quarterly forecast preparation;Perform monthly reviews of YTD actuals vs. Budget / forecast for RO Operations.Provide effective solutions for RO international payments through WO and local BU Finance.Monitor RO staff timesheet completion in order to avoid financial risks.Manage Regional Office Staff Delegations of Authority in coordination with Legal.Travel and work flexible hours, as needed;Work environment involves only infrequent exposure to disagreeable elements and minor physical exertion and/or strain;Work is diversified and may not always fall under established practices and guidelines; andWork within scope of program’s strategic goals.What You’ll BringBachelor’s degree and 3 years related experience or equivalent combination in similar positions;Experience generating reports and analyzing and interpreting the data;Experience managing and implementing multiple projects;Experience with business process analysis and/or improvement;Experience with current technology in relevant field;Experience working with cross-functional teams; andFluent in English and Spanish or Portuguese.Desired QualificationsMulti-lingual skills and multi-cultural or cross-cultural experiences are appreciated;Ability to implement complex processes;Ability to use existing technology to achieve desired results;Demonstrated experience using diplomacy and tact to build strong relationships and motivate staff;Experience coordinating projects;Experience interpreting guidelines to achieve desired results;Strong organization skills, accuracy, attention to detail and ability to manage multiple tasksJob Family: OperationsJob Code : 700041Grade: 6Who We AreThe Nature Conservancy’s mission is to protect the lands and waters upon which all life depends. As a science-based organization, we create innovative, on-the-ground solutions to our world’s toughest challenges so that we can create a world in which people and nature thrive. We’re rooted in our mission and guided by our values, which include respect for all people, communities, and cultures. Whether it’s career development, flexible schedules, or a rewarding mission, there’s many reasons to love life inside TNC. Want a better insight to TNC? Check out our TNC Talent playlist on YouTube to hear stories from staff or visit Glassdoor.One goal is to cultivate an inclusive work environment so that all our colleagues around the globe feel a sense of belonging and that their unique contributions to our mission are valued. In addition to the requirements in our job postings, we recognize that people come with talent and experiences outside of a job and consider each applicant’s unique experience. Please apply – we’d love to hear from you. To quote a popular saying at TNC, “you’ll join for the mission, and stay for the people.”What We BringSince 1951, TNC has been doing work you can believe in. Through grassroots action, we have grown from a small non-profit into one of the most effective and wide-reaching environmental organizations in the world. Thanks to more than 1 million members, over 400 scientists, and the dedicated efforts of our diverse staff and partners, we impact conservation around the world!TNC offers a competitive, comprehensive benefits package including health care benefits, flexible spending accounts, a 401(k) plan with an 8% employer match, parental leave, accrued paid time off, life insurance, disability coverage, employee assistance program, other life and work well-being benefits. Learn more about our Benefits and Perks here.We’re proud to offer a flexible work environment that supports of the health and well-being of the people we employ.Our recruiting process includes a rolling interview process to ensure we engage applicants in a timely manner. This means we may review applications in the order in which they are received. Once a strong candidate pool is identified, the role will be unposted. The timeline may vary depending on the expressed interest in the role, so we highly encourage candidates to apply as soon as possible.Employees must submit their application by logging into Workday and applying via the Jobs Hub.The Nature Conservancy is an Equal Opportunity Employer. Our commitment to equal employment opportunity includes the recognition that our conservation mission is best advanced by the leadership and contributions of people of all backgrounds, beliefs, and culture. Recruiting and mentoring staff to create an inclusive organization is a priority, and we encourage applicants from all cultures, races, colors, religions, sexes, national or regional origins, ages, disability status, sexual orientation, gender identity, military, protected veteran status or other status protected by law.The successful applicant must meet the requirements of The Nature Conservancy's background screening process.Do you have military experience? Visit our U.S. Military Skills Translator to match your military experience with our current job openings!TNC is committed to offering accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or an accommodation due to a disability, please send a note to applyhelp@tnc.org with Request for Accommodation in the subject line.