Customer Experience Specialist

We are looking for a dedicated Customer Experience Specialist to join our team in Temecula . This long-term contract position offers an exciting opportunity to deliver exceptional service while handling customer interactions in a fast-paced environment. If you have experience in cash handling, retail, or call centers and enjoy solving challenges with a detail-oriented approach, we encourage you to apply. Responsibilities: • Respond to customer inquiries via inbound calls, ensuring a positive and detail-oriented experience. • Process transactions accurately, including cash handling, check cashing, and payment services. • Perform data entry tasks to maintain precise records and ensure compliance with company guidelines.

• Resolve customer issues effectively, demonstrating strong problem-solving skills and attention to detail. • Deliver personalized customer service by actively listening and addressing individual needs. • Collaborate with team members to uphold service standards and improve overall customer satisfaction. • Handle high-pressure situations calmly while adhering to deadlines and operational protocols. • Utilize CRM tools to track and manage customer interactions efficiently. • Maintain a thorough understanding of company products and services to assist customers effectively. • Previous experience in cash handling, such as branch teller, paycheck cashing, or similar roles. • Proven track record of providing exceptional customer service in retail, call center, or customer-centric environments.

• Strong communication skills with the ability to actively listen and resolve customer concerns. • High level of accuracy in data entry and transaction processing. • Familiarity with CRM systems and other customer management tools. • Ability to work effectively under pressure and meet tight deadlines. • Team-oriented mindset with the capability to handle customer issues independently. • Prior experience in high-volume retail settings or check cashing centers is preferred. TalentMatch®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies.

We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U. S. job openings must be legally authorized to work in the United States.

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf. gobenefits. net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use.