Room Service Order Taker - Four Seasons Resort and Residences AMAALA at Triple Bay, Saudi Arabia

About Four SeasonsFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.About the location:AMAALA is situated along Saudi Arabia’s northwest coast and is home to some of the most diverse natural environments. Marking a new chapter for comprehensive wellness tourism, Four Seasons Resort and Residences AMAALA at Triple Bay will feature 220 keys comprising of rooms and suites, as well as villas with their own private pools, and 26 branded residential villas, all thoughtfully designed to offer breathtaking bay and sea views. The resort will include a luxury spa nestled within its garden of tranquility and inspiration featuring a sculptured waterfall. The Organic Spa Garden will be a focal point and treatment experience set to stimulate the senses, offering extensive therapeutic remedies including halotherapy, cryotherapy, and advanced skin therapies. For fitness enthusiasts, the property will offer a bespoke collaboration with fitness trainer Harley Pasternak to seamlessly merge high-performance training with the limitless potential of Triple Bay’s 300 hectares (741 acres) of untouched hills, wadis, and beaches. The pristine terrain includes trails perfect for canyoning and exploring the rugged cliffs and valleys. Guests and residents can also take part in an array of guided hikes, mountain biking, and equestrian bridle trails, or work on their game at the spectacular 27-hole oceanfront golf course.About The RoleAs a Room Service Order Taker, you will be the first point of contact for guests requesting in-room dining. You will ensure accurate, timely, and professional handling of all orders while delivering exceptional service and anticipating guest needs.What You Will DoAnswer guest calls promptly and courteously, taking accurate food and beverage orders.Communicate special requests and dietary requirements clearly to the kitchen and service team.Confirm order details with guests, including timing and delivery instructions.Assist in maintaining accurate records of orders and payments.Respond to guest inquiries and resolve issues or concerns professionally.Coordinate with the service team to ensure timely and seamless delivery to guest rooms.What You BringPrevious experience in room service, call center, or hospitality preferred.Excellent communication and active listening skills.Attention to detail and accuracy in order taking.Friendly, professional, and guest-focused attitude.Ability to work in a fast-paced environment and handle multiple requests simultaneously.Flexibility to work varied shifts, including evenings, weekends, and holidays.What We OfferCompetitive salary.Housing and transportation.30 days of vacation plus public holidays.Complimentary meals and uniform cleaning.Medical and life insurance.Employee Assistance Program and worldwide complimentary room nights.Opportunities for growth and development.Schedule & HoursFull-time role.