SaaS Systems Operations Specialist (m/f/d)

What we do at PlanRadarPlanRadar is a leading platform for digital documentation, communication and reporting in construction, facility management and real estate projects. It enables customers to work more efficiently, enhance quality and achieve full project transparency. By improving collaboration and providing access to real-time data, PlanRadar’s easy-to-use platform adds value to every person involved in a building’s lifecycle, with flexible capabilities for all company sizes and processes. Today, PlanRadar serves more than 150,000 users across 75+ countries.PlanRadar promises an inclusive, engaging and exciting place to work. We are inquisitive minds who challenge the status quo, with a drive to change our client's industry for the better. Our people matter the most, and we regularly conduct surveys and implement changes to ensure our benefits and the way we work reflects the culture that we promote. If you're courageous and ready for a new adventure, join PlanRadar!Meet the team here!What you’ll get to doWe’re looking for a SaaS Systems Operations Specialist (m/f/d) to manage and optimize the SaaS platforms that power our business. You’ll configure, integrate, and enhance tools to ensure peak performance, seamless processes, and a great user experience across teams.Among Other Things You WillManage, configure, and optimize CRM and other Business Ops SaaS tools (Zoho, HubSpot, Salesforce, D365, etc.)Maintain integrations and data flows to ensure accuracy, scalability, and complianceDevelop and maintain automation scripts to improve workflows and system performanceMonitor system health, troubleshoot issues, and implement long-term solutionsCollaborate with cross-functional teams to translate business needs into technical solutionsMaintain system documentation and ensure transparency in processesIdentify and recommend new tools, features, and process improvements Who You AreBachelor’s or Master’s degree (e.g. IT, Computer Science, Engineering, or Business Administration) or relevant work experience in the area of System or CRM operationsGood proficiency in programming (e.g. Python, JavaScript, PowerShell, or Deluge)Experience with SaaS platforms, CRM tools, and automation solutionsGood understanding of APIs, integrations, databases and system architectureStrong problem-solving, analytical, and organizational skillsAbility to clearly communicate technical concepts to non-technical stakeholdersFluency in English (German or other languages are a plus)What we offerRoom for personal and professional developmentChallenging and diversified line of actionWorking in a fast-growing company with international customers and investorsCentrally located and attractive office in ViennaPossibilities to work from homePerformance-related career systemMotivated and agile team with a common visionAdditional benefits like team events, free drinks & snacks, …The annual gross minimum salary according to the collective agreement based on the Austrian law for this position is minimum EUR 54.000. This includes: full health insurance, occupational accident insurance, public pension scheme and public unemployment insurance. Depending on your individual professional qualifications and previous experience your salary could be significantly higher.BenefitsBuddy programIn-house trainingsGlobal cultureRelocation packageTeam eventsHome Office possibilitiesFlexible working hoursFree drinks, snacks & fruitsReferral programCommission or bonus