Processing Assistant

"Looking for a diverse and rewarding career? If you're looking to grow your career within a stable and growing financial services company, then Sagicor may be right for you!" Sagicor Bank Jamaica Limited is seeking a suitable candidate to join our Centralized Business Support team in the capacity of: Processing Assistant Have responsibility for the efficient processing of all incoming requests for booking and maintenance of credit facilities on the T24 platform. Conduct queries and research regarding credit facilities and electronic Automated Clearing House (ACH II) transactions.

Provide general support to the Credit, Branch Network, Asset Recoveries and Collections teams in accordance with service level agreements (SLAs). Location: Kingston As a Processing Assistant, You Will Respond to clients’ queries in a timely and efficient manner. Review and post all credit facilities including loan, overdrafts, guarantees and contingent liabilities transactions on the platform, T24 and prepare memos confirming disbursement to branches/ business units. Process requests for maintenance and closure of credit facilities. Action applicable expired limits exported from the Insight platform. Process loan payments received via ACH (direct advantage) within the established time frame.

Process Creditor Life payments due. Prepare manager’s cheques for statutory bodies. Review and post transaction entries on the Bank’s operating system (T24). Process requests for write-off of loans, overdraft and Collateral Realisation Expense (CRE) accounts as well as prepare spreadsheets with pay-out figures. Assist with processing requests received from internal units within the established SLA’s. Perform other job-related duties assigned from time to time. What do you need? An Associate’s Degree in Business Administration, Finance, Management Studies or equivalent qualification from a recognised tertiary institution.

Minimum of two (2) years’ working experience in the banking operations department of a commercial banking entity. Sound knowledge of computer software packages including spreadsheet and word processing applications. Knowledge of documentation and collateral securities processing would be an asset. Knowledge of the Bank’s policies and procedures. Knowledge of Anti-Money Laundering and the Proceeds of Crime Act (POCA). Knowledge of T24, IT24, Insight, Sagicor Access, RLOS and Paycorp applications. Knowledge of the Jamaica Clearing Bankers Association Clearinghouse rules. High degree of confidentiality. High degree of accuracy and detail orientation. Ability to multitask and be flexible.

If this role is of interest to you, kindly submit an application via Sagicor's career portal no later than August 29, 2025. While we appreciate all applications, only shortlisted candidates will be contacted.