Sales and Marketing Administrator

Location: Huyton Business Park, Liverpool (Hybrid Working)Salary: £30,000 - £35,000 per annum (depending on experience) + bonusHours: Full-time, Monday to Friday (35-40 hours per week, flexible start between 8am and 9am)Join a Growing Family-Run Business in the Promotional Products IndustryAn exciting opportunity has arisen for a talented and motivated Sales and Marketing Administrator to join a well-established and growing family-run SME based in Huyton Business Park, Liverpool.This company specialises in branded merchandise, promotional products, and corporate gifting, helping organisations across the UK enhance their brand visibility through high-quality, creative, and sustainable products. From luxury executive gifts and bespoke calendars to eco-friendly giveaways and branded stationery, the business is known for its outstanding customer service, innovative approach, and strong supplier partnerships.The RoleThis is a varied and rewarding position supporting both the sales and marketing functions, combining administrative excellence, customer service, and creative input.Key responsibilities include:Responding promptly to customer enquiries and preparing accurate quotationsProcessing orders, liaising with suppliers, and sending proofs and artwork for approvalMonitoring orders in progress and ensuring timely deliveryPreparing and scheduling email campaigns and LinkedIn posts in coordination with the sales teamAssisting in the creation of digital marketing materials and monitoring website trafficMaintaining and updating the customer database and CRM systemCollaborating with designers and suppliers to produce engaging proof visuals and marketing assetsPerformance objectives:Success will be measured through timely follow-up on sales leads, the effectiveness of marketing activities, and your contribution to maintaining high levels of customer satisfaction.RequirementsStrong written and verbal communication skillsExcellent organisational and administrative abilitiesConfidence using Microsoft Office and CRM systemsAn interest in marketing, branding, or promotional productsA flexible, can-do attitude and willingness to learnExperience in sales administration, marketing support, or a similar role would be an advantage, but enthusiasm and initiative are equally valued. We are looking for a proactive and organised individual who enjoys working as part of a team and has a keen eye for detail. You will be confident communicating with clients and suppliers, able to manage multiple projects at once, and bring a creative, solutions-focused approach to your work.BenefitsThis is a fantastic opportunity to join a growing SME in the promotional merchandise sector, where no two days are the same. The company prides itself on providing:Expert production and printing capabilities - working with trusted UK and European suppliersEfficient warehousing and fulfilment - ensuring smooth storage, kitting, and delivery operationsCreative sourcing expertise - offering clients bespoke and sustainable product solutionsA supportive, family-run culture - where your ideas and input truly make a differenceHybrid working options - with flexibility around start and finish times (typically 8am-5pm)You'll have the opportunity to develop your skills in both sales and digital marketing, gain exposure to a wide variety of brands and campaigns, and grow within a supportive business that values initiative, teamwork, and creativity.IND25