Sales Assistant

Paticeo Belgium is part of Paticeo, a European food manufacturing group specialized in baked goods. Our company produces muffins and bagels, and we export them worldwide. Our clients include retailers, foodservice operators, …Belgian company founded in 1995, and subsidiary of Groupe Roullier since 2020, Paticeo Belgium is nowadays one of the leading companies in the production of American inspired bakery products.Sales assistantKey accountabilitiesSales:oBe the guarantor of customer satisfaction regarding the management of their administrative requests. Ensure timely and accurate replies.oCoordination of product launches with the client and monitoring the retro planning of those launches to alert your colleagues if delays.oOrganize samples expedition.oOrganization of clients visits (transfers, samples, meals, internal communication, etc.)oCarry out administrative export proceduresoAnswers to pricing disputes, complaints and customer penalties in collaboration with other company departmentsCommunication:oInternal communication of customers and sales department needs, feedback of information to the sales departmentoTransmit information received from customers or sales representatives to internal services (promotion, new price, archiving contracts, etc.)oFeed information from internal services (Production, R&D, etc.) to the customer and/or sales representatives.oAdministrative communication with Awex, follow-up on incentives filesSupport your colleagues ofoSales, e.g. prepare commercial offers.oAccounting, e.g. make follow-ups to ensure customers pay on time.oSales Administration in certain one-off tasks, e.g. logistics benchmark.o… Profil : You have a bachelor’s(or Master) degree or a significant experience as sales assistantYou have good communication skills, and are fluent in written and spoken French/English (Other languages are a plus)You have good interpersonal skills, are responsive and rigorousYou are hands-on, curious and highly motivated to learnYou are down to earth and value a good team spiritYou are proficient in IT