Job Description
ResponsibilitiesEnsure smooth operation of the dispatch function, as well as the collection of delivery KPIs AccountabilitiesEnsure orders are properly transferredUpdate KPI reports with dispatched Delivery CRs informationMeet with assigned Delivery Drivers and brief on daily planReview pending orders delivery report and discuss with each PSRBalance truck loads to ensure proper deliveriesPerform rerouting when needed using standard process and guidelinesManage routing of customers assigned to his responsibility (when dynamic routing is available)Help to continuously improve the routing process and tools through field learning.Ensure asset levels are consistent with business needs and plansCoolers Deployment (In case of WS) Job DimensionsTotal delivered volumePercentage ReturnsProductivity Targets achieved (DD call completion rate, DD Strike rate)Truck utilization rateRoutes EfficiencyTruck conditions% Delivery call completion% Successful delivery%Delivery driver availability Internal Posting - Additional Job Description ContentQualificationsNumerical abilityPlanning skillspresentation skills Job requirementsBachelor Degree1 year Experience in sales in FMCG company is a must. Role, Accountabilities, Measures and SkillsVery good knowledge of main software applications of daily use (Microsoft office, routing software)Driving license is a must
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