Sales Cum Ops Manager Men's Tailoring Boutique DIFC

About The RoleWe are seeking a dynamic, outgoing, and business-driven Sales & Operations Manager to oversee a high-end men's suit tailoring boutique located in DIFC. The ideal candidate is well-presented, articulate, and passionate about fabrics, menswear, and premium customer service. This role combines sales leadership, operations management, and client relationship building.Key ResponsibilitiesSales & Business Development Drive revenue through outbound lead generation via offices, corporate clients, and networking channels. Develop partnerships with corporates, concierge services, and high-net-worth networks. Conduct client consultations, present fabric options, upsell packages, and close sales. Maintain and grow a CRM database to ensure repeat and referral business. Operations Management Oversee day-to-day boutique operations and ensure efficient workflow between tailoring, fittings, and customer appointments. Coordinate with tailors and production teams to ensure timely delivery of garments. Manage inventory of fabrics, accessories, and supplies; oversee procurement and stock control. Generate regular sales, operations, and performance reports. Customer Experience Maintain a polished, professional appearance as a brand representative. Deliver a premium, personalized client experience during all interactions. Resolve client concerns and ensure high satisfaction levels. Team Leadership Lead and mentor boutique staff including sales personnel and tailors. Train new employees on customer service standards and product knowledge. Conduct performance evaluations and ensure operational discipline. Administrative Duties Handle scheduling, reporting, vendor coordination, and basic Admin tasks. Assist with planning in-store events, trunk shows, and promotional activitiesRequirementsRequirements 3-7 years of experience in sales, retail operations, or boutique management (luxury fashion preferred). Strong communication, presentation, and interpersonal skills. Passion for menswear, fabrics, tailoring, and styling. Well-presented, confident, and customer-focused. Excellent organizational, multitasking, and reporting abilities. Ability to work independently in a high-end boutique environment. Valid UAE Driving License is an advantage. Bachelor's degree preferred but not mandatoryBenefitsWhat We Offer Salary range AED 8,000 - 10,000 + Other Benefits Opportunity to grow and lead a premium tailoring boutique in DIFC. Exposure to luxury clientele and bespoke tailoring. Supportive, creative, and dynamic work environment