Sales Development Associate

Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.About The RoleThe Sales Development Associate(SDA) is responsible for identifying, validating, creating, and qualifying new opportunities in assigned accounts, territories, or buying centers for the inside and field sellers to pursue. SDAs use a spectrum of tactics, including phone outreach with voicemail, email, social media, and chat, to connect with prospects and foster meaningful interactions. SDAs qualify marketing-generated demand, which is demonstrated by engagement with marketing campaigns, specific actions, and meeting the scoring threshold. These initial marketing interactions are used as starting points to identify and engage other members of the buying group in an outbound effort to further validate buying signals and qualify the potential opportunity.What You’ll DoHigh level of outbound calling to generate new demand for the channel and sales organization to pursueEngage with potential clients through various communication channelsIdentify customer needs and present tailored solutionsReach out to and have meaningful, productive conversations with individuals representing the buyer personas targeted by the organizationCollaborate with team members to achieve individual and team sales targetsTrack and manage account info, prospecting, qualification, and nurture activities, in the company’s Customer Relationship Management system (Salesforce)Meet identified monthly KPIs (example: # leads converted to sales qualified opportunity, number of leads generated, number of meetings set up by sellers)Provide outstanding customer service, addressing inquiries and concerns effectivelyStay informed about industry trends, competitor products, and market developmentsWhat You’ll BringBachelor's degree in Business, Marketing, or a related field preferredStrong communication and interpersonal skillsAbility to thrive in a fast-paced, goal-oriented environmentAbility to multi-task, prioritize, and manage time effectivelyPrevious sales or customer service experience is a plus but not mandatoryProven ability to work independently and collaborativelyExcellent correspondence skills (Outlook, Instant Messaging, and over the phone)A passion for and a willingness to learn about our products and servicesWhat You’ll GetCompetitive compensation packagePaid time off plus three global VeeaMe Days for self-care and paid volunteer timePrivate medical insurance for employees and dependents, including hospital, outpatient, dental, and wellnessFree, confidential counselling, coaching, and legal/financial advice via CuraLinc EAP for employees and household familyFlexible Spending Allowance for medical, dental, vision, wellness, fitness, and tech-related expensesProfessional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab programVeeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.The Privacy Notice sets out the basis on which the personal data collected from you, or that you provide to us, will be processed by us in connection with our recruitment processes.By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.