Sales Manager (Commerce)

About UsSpace T is an all-in-one interior platform, integrating construction, e-commerce, and community to make home interior easy and affordable.Our mission is to help people create their dream home.The interior industry still faces many inefficiencies, and we are looking for a Sales Manager who can drive growth, improve customer experience, and solve these challenges with us.Job PurposeThe Sales Manager will be responsible for leading showroom sales, managing the sales and customer service teams, and ensuring a seamless customer experience. The role combines operational management, business development, and team leadership to achieve revenue targets and drive showroom growth.Key ResponsibilitiesSales & Customer ExperienceDevelop and execute sales strategies to achieve revenue targets through inbound and outbound lead generation.Provide interior design consulting and product recommendations to customers.Monitor customer preferences and adapt product offerings accordingly.Ensure exceptional customer service across all interactions.Operations & Showroom ManagementOversee day-to-day showroom operations, including staffing, scheduling, and maintenance.Ensure stock availability, proper merchandising, and showroom cleanliness.Manage pricing strategies, product placements, and promotions.Track sales performance and customer feedback to improve business outcomes.Team Leadership & TrainingHire, train, and motivate the sales and customer service team.Set performance targets and conduct regular performance reviews.Develop training programs on product knowledge, sales techniques, and customer engagement.Marketing & Business DevelopmentCollaborate with marketing to plan in-store promotions, campaigns, and events.Build partnerships with designers, contractors, and real estate agents to drive showroom traffic.Reporting & AnalysisMonitor sales metrics, foot traffic, and conversion rates.Provide weekly and monthly reports on sales performance and market trends.Analyze customer insights to refine product selection, marketing, and sales strategies.QualificationsMinimum 3 years in retail management, preferably in home furniture, interior showroom, or luxury retail.Strong leadership and team management skills.Excellent sales and customer service abilities.Knowledge of home furniture, interior design trends, and space planning.Proficient in store operations, inventory management, and merchandising.Bachelor’s degree in Business, Retail Management, Interior Design, or related field preferred.Fluent in English.Comfortable using AI tools and modern technology to optimize sales and operations.Why Join Us?Be part of a fast-growing interior platform shaping the urban lifestyle in Vietnam.Work in a dynamic, innovative environment that embraces AI and modern technology.Competitive salary with annual performance review and 13th salary.Full insurance coverage (social, health, unemployment) and other benefits.Annual leave, parking allowance, company laptop, team trips, and year-end parties.