Sales Manager

Job Description FormatPosition Details* Designation: Sales Manager (UPSC / State PCS / Teaching Exams / CUET / Judiciary / SSC Exams)* Department: Business Development* Location: Karol Bagh, Delhi* Reports to: Divisional Head---Job PurposeWe are looking for a high-performing and growth-oriented Sales Manager to lead a Business Development Team. In this pivotal role, you will be responsible for driving revenue, managing a team of BDEs, formulating sales strategies, and collaborating with cross-functional teams to unlock growth opportunities. This leadership role demands strong analytical thinking, team mentorship capabilities, and deep understanding of sales in the EdTech or B2C ecosystem.---Primary Job Responsibilities1. Sales & Revenue Strategy* Define, execute, and monitor monthly/quarterly sales targets and revenue goals for the team.* Build and own end-to-end sales plans to maximize conversions, renewals, and upselling opportunities.* Analyze market trends, student needs, and competitor activity to refine sales approaches.2. Team Management & Development* Lead, coach, and inspire a team of Business Development Executives (BDEs) to meet individual and team targets.* Identify training needs and collaborate with L&D teams to build capabilities.* Conduct regular performance reviews, provide feedback, and cultivate a high-performance culture.3. Process & Pipeline Management* Optimize lead management workflows to improve response time, follow-ups, and closure rates.* Ensure accurate forecasting, lead tracking, and CRM hygiene using tools like LeadSquared or similar.* Identify operational inefficiencies and implement improvements using data and feedback loops.4. Cross-functional Collaboration* Work closely with Marketing, Product, and Academic teams to improve lead quality, refine messaging, and enhance student value propositions.* Partner with the Training Team to align onboarding and skill development with performance needs.5. Product Thinking & Customer Voice* Represent the voice of the student and sales team in product development discussions.* Provide feedback to improve pricing, features, and value communication based on real-time sales insights.6. Reporting & Insights* Create and present performance dashboards, conversion trends, and insights to leadership.* Maintain daily/weekly sales MIS to align efforts with company goals.---Specific Knowledge & Skills* 3–4 years of progressive experience in sales/business development (preferably EdTech/B2C).* Proven track record of leading high-performing teams and achieving revenue targets.* Strong business acumen, people management, and data-driven decision-making skills.* Proficiency with CRM tools, Excel/Google Sheets, and performance tracking systems.* Excellent communication, negotiation, and interpersonal skills.* Bachelor’s degree required; MBA/PGDM preferred.---Major KRAs (SMART)1. Drive monthly and quarterly sales and revenue targets.2. Lead and develop a high-performing BDE team.3. Ensure efficient lead management and CRM hygiene.4. Optimize sales processes to increase conversion rates.5. Collaborate cross-functionally to improve lead quality and student value.6. Deliver accurate sales reporting and performance insights.7. Represent customer voice in product and pricing decisions.---Qualifications & Experience* Minimum Qualification: Graduation* Preferred Qualification: MBA/PGDM* Minimum Experience: 3–4 Years