Sales Manager

Palmpay is a Pan-African fintech company currently operating in Ghana, Nigeria,Tanzania and expanding to other markets in Uganda.We are reinventing the payments experience by making it easy and reliable for everyone to transfer money, pay bills and shop online. We are seeking for a proactive and results-driven Sales Manager will play a crucial role in driving revenue and growth in the organisation. This role is pivotal in fostering team collaboration, aligning efforts towards company goals, and adapting to industry trends and challenges. The role involves collaborating with internal teams, such as marketing, finance, and operations, to streamline sales processes and achieve revenue targets. Key stakeholders for this position include the executive management team, sales staff, existing and potential clients, and external partners such as vendors and regulatory bodies. Success in this role is measured by meeting sales targets, client satisfaction levels, revenue growth, and adherence to key performance indicators (KPIs) like conversion rates, customer retention and market share.Key ResponsibilitiesProject Planning and Execution: Planning and executing sales projects, setting targets and monitoring progress to ensure timely delivery and achievement of goalsProblem-Solving and Decision-Making: Addressing client issues, market challenges and internal bottlenecks by making informed decisions to drive sales performanceCollaboration with Cross-Functional Teams: Working closely with various departments to align strategies, share insights and optimize processes for enhanced sales outcomesLeadership and Mentorship: Providing guidance, support and mentorship to sales teams to enhance their skills, motivation and overall performanceProcess Improvement and Innovation: Identifying opportunities for process enhancements, implementing innovative sales techniques and staying ahead of industry trendsTechnical or Customer-Facing Responsibilities: Engaging with clients, understanding their needs and utilizing technical tools to enhance the sales process and customer experienceRequired QualificationsBachelor’s degree in Business Administration, Marketing, Finance, or related field5+ years of experience in sales management, preferably in the fintech or banking industryMust be Ugandan citizenKnowledge and SkillsTechnical Skills: Proficiency in CRM software, data analysis tools, sales automation platforms, and Microsoft Office SuiteSoft Skills: Strong communication, negotiation, leadership, problem-solving, and decision-making skillsIndustry Knowledge: In-depth understanding of fintech or banking products, regulatory requirements, and market dynamicsAdvanced certifications in sales management, leadership training programs or relevant professional development coursesFamiliarity with AI tools for sales forecasting, automation technologies and emerging trends in the fintech, financial or banking sectorDemonstrated success in scaling sales operations, expanding into global markets, or driving process improvementsParticipation in industry conferences, speaking engagements, or published works showcasing expertise in sales strategiesPowered by JazzHRq89b9tCXMS