Sales Officer

Department: SalesJob Title: Sales OfficerLocation: KuwaitReporting To: Sales Manager1. Position Overview Expanding the business by effectively using our in-house Content Management System (CMS) and Customer Relationship Management (CRM) tools. Responsible for property listing, facilitating property transactions, and ensuring a seamless customer experience for property buyers and sellers. This position reports to the Sales Manager and involves a combination of sales, customer service, and digital platform management2. Responsibilities & Duties Property Listing Management: Utilize our in-house CMS system to create and manage property listings on our website. Ensure all property listings are accurate, up-to-date, and visually appealing. Implement SEO strategies to improve property visibility and search rankings. Sales and Customer Relations: Collaborate with the Sales Manager to achieve sales targets and revenue goals. Identifying New Business Accounts and retention of existing clients. Interact with potential buyers and sellers to understand their needs and preferences. Guide customers through the property buying and selling process, addressing inquiries, and providing detailed information. Facilitate property transactions, including negotiation, documentation, and payment processing. Ensure a smooth transaction experience for customers. Customer Relationship Management (CRM): Use our CRM system to track leads, customer interactions, and sales progress. Maintain accurate records of customer information and communication history. Market Research and Analysis: Stay informed about real estate market trends, pricing, and competition. Provide insights to the Sales Manager on market conditions and customer preferences. Reporting and Documentation: Prepare regular reports on sales performance, customer interactions, and property listings. Maintain organized records and documentation related to property transactions. Team Collaboration: Collaborate with the Sales Manager and other team members to develop and implement sales strategies. Work closely with marketing and technical teams to improve the website's user experience and functionality. Compliance and Legal: Ensure all property transactions adhere to legal and regulatory requirements. Stay up-to-date with real estate laws and regulations relevant to the business.3. Qualification and Skills:Bachelor’s degree in business, real estate, or a related field preferred. Bilingual Proven experience of 3+ years, preferred in the real estate industry. Experience in managing relationships. Excellent communication and interpersonal skills. Creative mindset and ability to think outside the box.