Sales Operations Support

Who We AreWe are a fast-growing Series A startup building cutting-edge technology to revolutionize cloud development processes and support highly efficient dev&test feedback loops. We've closed our last $25mil round in Q4 2024, led by Notable Capital, CRV and Heavybit.At its core, LocalStack provides a high-fidelity emulator and local cloud development platform. Imagine developing cloud applications and data pipelines entirely on your local machine within a lightweight cloud sandbox, running in Docker!Our mission is to empower developers to rapidly build and test their cloud applications, allowing for a more enjoyable dev experience, and saving valuable time and resources.LocalStack has a large and active open-source community (57k+ stars on GitHub) with over 100k active users worldwide and 290M+ downloads to date. Our customer base ranges from SMBs to Global Fortune 500 companies.We are sustainably growing our globally distributed team across sectorsLocalStack is headquartered in Zurich/Switzerland 🇨🇭, with a main engineering office in Vienna/Austria 🇦🇹 and remote team members from 🇺🇸the US, 🇫🇷FR, 🇬🇧UK, 🇨🇦CA, 🇪🇸ES, and many more countries.👉Check our Notion Candidate Handbook and our GitHub!This is the right opportunity for a professional with around 2 -3 years of experience in Sales Operations, Revenue Operations, with strong expertise in CRM tools like HubSpot, sales process management, and data accuracy. You will drive operational excellence through diligence, precision, and proactive support of sales, renewals, and continuous process improvement initiatives.Requirements✅ What you will be working on/responsible forEnsure uninterrupted business continuity by maintaining smooth handling of inbound customer requests, renewals, and smaller sales-assisted deals — ensuring no delays or dropped handovers between teamsMaintain high data integrity and hygiene within HubSpot by ensuring deals, renewals, and customer records are complete, accurate, and consistently updated across all active pipelinesEstablish a reliable deal desk process — including pre-quote review and approval steps — to improve quality control and consistency in deal and quote managementIncrease operational efficiency in renewals management, ensuring smaller renewals are processed accurately, on time, and with proactive customer follow-up, reducing dependency on senior sales staffSurface potential business opportunities from inbound or renewal-related requests, identifying when a lead or inquiry has broader commercial potential and routing it to the appropriate sales contactEnable visibility and trust in revenue operations data by ensuring information in HubSpot supports accurate reporting, forecasting, and reconciliation with FinanceServe as a central coordination point for operational requests, such as managing security questionnaires, ensuring the right stakeholders are engaged, documents are up to date, and processes are auditableFoster effective cross-functional communication between Sales, Finance, Support, and Marketing Ops — ensuring issues, opportunities, and data anomalies are escalated and resolved promptlyAdapt quickly to new systems or process changes within the revenue and sales operations environment, showing flexibility as new tools or workflows are introducedDemonstrate ownership and reliability, building confidence among stakeholders that all transactional and supporting processes (renewals, deal desk, system hygiene) are handled with diligence and accuracy✅ Experience we expect you to bring to the roleAround 2 years of experience in Sales Operations, Revenue Operations, or Deal Desk roles within a SaaS or startup environmentStrong proficiency in CRM and RevOps tools, particularly HubSpot, for managing deals, renewals, and maintaining clean, accurate dataDemonstrated ability to ensure data hygiene and process consistency across CRM, sales, and finance systemsSolid understanding of sales and renewal workflows, including quoting, deal creation, and identifying upsell or cross-sell opportunitiesProven cross-functional communication skills, effectively coordinating with Sales, Finance, Support, and Marketing Ops teamsStrong analytical mindset with the ability to interpret CRM data, spot anomalies, and support operational reporting needsAdaptable and proactive, able to thrive in a dynamic, fast-moving environment and embrace evolving tools and processes🌱 Values we hold in LocalStackCare: we create with compassion. We prioritize empathy and understanding in every interaction. By genuinely caring for our team, customers, and community, we create an environment where people thrive and impactful work flourishesOwnership: we own the outcome. We take responsibility for our work and are passionate about its impact. We foster autonomy, inspire ambition, encourage ownership, and empower everyone to unlock their potential and make an impactOpenness: we build trust together. We build trust through open communication and honest feedback. By sharing ideas and embracing diverse perspectives, we create stronger, more connected teams that work toward shared goalsCourage: we dare to innovate. We embrace bold challenges and take calculated risks to move the needle. We step outside our comfort zones, experiment fearlessly, and turn setbacks into springboards for growthExcellence: we chase the extraordinary. We chase excellence by pushing boundaries and delivering results that go beyond the ordinary, constantly raising the bar and striving for greatness in everything we do. Excellence is not just the outcome, itʼs how we approach every task with purpose, passion, and a commitment to delivering exceptional valueBenefits🎁 BenefitsFully remoteCompetitive salaryAnnual company retreat2 extra company-wide holidaysFriendly and inclusive workplace culture (community guilds and online company events)We'd love to hear from you! Join us in shaping the future of cloud development at LocalStack.To apply, follow the LI application process or apply on our career page. Make sure to include a short motivation outlining why you are the perfect candidate for this role.If your profile looks like a good match we will be in touch to organize further steps within 2 weeks.Please note, that due to a high volume of candidates, we cannot offer personalized feedback to each candidate.