Job Description
该职位来源于猎聘 职责描述： Handling customer inquiries & complaints. Call customers to mantain old business and develop new business. Complete customer pricing inquiries at a timely and accurately manner. Provide high-quality service to clients and keep good relationship with customer. Prepare quotations and response for rate enquiries (overseas or local customers) for Sales when necessary. Act as a key customer contact for pricing and coordinate with Air/Ocean Freight dept. for scheduling and shipping if need. Provide service information to customers. As a backup to take care of all customer related matters during the absence of outside sales / tradelane manager. (leave /business trip / sick) Assist Air/Ocean Freight dept. to smoothen the operation if needed. 任职要求： Knowledge of sea freight, air freight and railway transportation. Fluent in written and spoken English and Mandarin. College graduated or above Minimum 3 years working experience in logistics industry with operation or customer service background. Sales experience is a plus.
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