Sales Support Officer

Become a sales support officer and deliver a seamless B2B customer experience. You are the key link between sales and internal teams!Job descriptionYou will join an international organization focused on high-quality ingredients for various markets. The team consists of 16 professionals from diverse backgrounds and nationalities, fostering a culture of collaboration, quality, and customer focus.In your role as a sales support officer, you are the link between sales, order fulfillment, and planning. You monitor processes, align expectations, and ensure everything runs smoothly for B2B customers.Your tasks:Relationship management: build trust by proactively responding to customer inquiriesProcess optimization: coordinate order, contract, and forecast processesStakeholder management: align customer needs with salesData & documentation: ensure accurate master data and pricing agreementsComplaint handling: resolve issues and contribute to long-term solutionsReporting & analysis: provide insights to support commercial decisionsWhat do we offer?You will take on a challenging role where you can learn and make an impact. Together with a close-knit team, you work on delivering the best customer experience.Here’s what you can expect:Salary according to Hay scale 14, based on experienceA 6-month assignmentFull-time (38 hours per week)Hybrid working: 2 days in the office, 3 days from homeAn international work environment with a team of 16 professionalsRoom to improve processes and share your ideasWho are we looking for?You are communicative, solution-oriented, and structured. You know how to align expectations and easily manage multiple stakeholders.What you bring:A bachelor’s degree, preferably in a commercial or supply chain fieldAt least 3 years of experience in customer service or sales support in a B2B environmentExperience with SAP and Salesforce (OMP is a plus)Excellent command of English and DutchExperience in stakeholder management and working with deadlinesReady to make an impact? Click Apply now and show us how you, as a sales support officer, can take our customer experience to the next level!