Cognity

Salesforce Consultant

Posted: 2 hours ago

Job Description

Cognity is implementing globally-leading Cloud-based Solutions in the areas of Customer Experience, Sales, Service & Marketing. The Salesforce Consultant will be working actively in these Cloud Projects of Cognity. Performing analysis, design, implementation and testing of modern Cloud Solutions in the areas of Sales, Service and Marketing, offered by Cognity to its Customers. What you’ll do:Working actively with Customers to understand their needs and capture requirements that feed theAnalysis & Design of the Cloud-Based project.Working closely and collaboratively with Customers to devise effective solutions based on the out-of-the-box functionality of the Cloud-base solution.Implement the above requirements on globally-leading Cloud SolutionsParticipate in the Integration of the Cloud Solutions with on-premise solutionsTest the above implemented functionalitiesAbility to Train the end-users on the usage of the above Cloud SolutionsWork proactively with the Customer enhance the implemented Cloud SolutionsProvide support to the Customer during the implementation and post-implementation. What you’ll bring:Computer Science, Information Technology Background (BSc), Business sense.Good written & verbal communication skills (GR & EN).Time-oriented and results-driven.Teamwork driven, people-person.Dependable and capable of taking initiatives.Able to travel abroad.Basic knowledge of Programming, Java, HTML, XML.Plus: Basic understanding of Contemporary Cloud-based solutions and Tools: CRM, Sales Force Automation (SFA), Customer Service, Contact Center, Marketing Automation, etc.Extra plus: Experience in Modern Cloud-based Solutions (Microsoft, Oracle, Salesforce, Zendesk, Zoho, Hubspot etc.), Mobile Apps, BI & AnalyticsWhat we offer:🌍 Hybrid working options.💰 Competitive salary package.🚑 Health and life insurance for you and/or your family.🏗️ Participation in amazing projects.🔃 Receive constructive feedback regularly.📚 You will be trained in globally-leading products and methodologies.🏭 You will work on market-leading, real-life projects for the top organizations in the region.🤝 You will collaborate with top-notch professionals.⛵ You will learn to "partner" with a Customer, "be on the same boat", and work towards a common goal.📈 You will "live" a project from inception to go-live and operation.🎯 You will learn "what it takes" to deliver a successful project and be part of it.⭐ You will be encouraged to develop fresh ideas, novel approaches, and new abilities.🏋️ You will be coached by high-calibre consultants and fellow team members and coach others to success. Cognity's Core Values:• We value each employee as an individual and provide an environment where you can do your best work.• We work together as teams to realise our vision and realise our customer's vision• Our success is based on our customer’s success• We achieve through excellence, exhibiting the highest levels of professionalism, competency, and ethics• We take informed action, by considering all relevant information and looking for creative solutions• We recognize the importance of open, honest, and respectful communication to achieve our business goalsCognity is committed to ethical and environmentally-friendly practices that support Sustainability. We adhere to the environmental/green legislation, we have streamlined business processes, creating less waste and using less energy, we perform recycling of paper, batteries, plastic, etc. materials and we collaborate with Partners and Vendors that are also committed to Sustainability. Furthermore, we follow a “local-first” policy with regard to sourcing materials, people, and other resources, minimizing the environmental impact of our everyday choices.Being a services company, we already have a minimal environmental impact (no production lines, physical materials, etc.), but we always strive to further minimize this impact in our daily operations, minimize energy consumption, work-from-home, minimize printing, car policy with reduced emissions, recycle, buy-local, etc. Our People play a vital role in the everyday application of the Sustainability policy and we have secured their buy-in and commitment. Finally, Cognity is regularly reviewing its Sustainability policy to be updated and adhere to the then-current sustainability and green/environmental legislation and best practices introduced.We act ethically and with integrity in all our business operations and we comply with anti-corruption laws, such as the US Foreign Corrupt Practices Act (FCPA) and the UK Bribery Act, in all countries in which we do business.

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