SAP Delivery Manager

Join our team as a SAP Delivery Manager, where you will oversee the design and deployment of end-to-end SAP solutions, ensuring alignment with client objectives and project lifecycle risk management.You will coordinate delivery processes and lead technical efforts to maintain robust architectures. Apply now to contribute to high-impact SAP projects and client satisfaction. ResponsibilitiesManage the design and deployment of integrated end-to-end SAP solutionsDevelop and support internal and external processes to enhance software delivery efficiency and qualityCreate a strategy for continuous delivery risk managementTake accountability for technical leadership in delivery to ensure robust and future-proof architectureCommunicate the business value of SAP solutions to clients and align them with their objectivesCoordinate the preparation of customer proposals and statements of workEnsure the successful delivery of customer projects adhering to established processes and methodologiesManage customer expectations and address issues to maintain strong client relationshipsGather feedback from key business users, identify gaps, make recommendations, and lead improvement implementationsWork with Project Management to analyze, design, build, test, and implement solutions on timePrepare project estimations and develop comprehensive project plansAssure governance of delivery management and production processesAct as the single point of responsibility for all delivery-related matters including escalations and ramp-downsMeasure and improve delivery productivity and create timelines considering dependencies Requirements5+ years of experience delivering services or projects supporting SAP systems and integration as a Manager or Team Leader5+ years experience in SAP solution support toolsets and methodologies including SAP Solution Manager and SAP Activate3+ years experience in Service Delivery Management in Cloud and on-premise environmentsSolid understanding of ITIL framework, ITSM, ITILv3, Agile practices, and related development toolsetsExperience in setting up service projects in SAP solutionsAbility to manage a team of 10+ people and resolve people management issuesWell-developed analytical and problem-solving skills within SAP systems and environmentExcellent communication skillsAbility to work independently and make decisionsStress resistanceEnglish proficiency level B2 or higher Nice to haveUnderstanding of ABAP dictionary and data model for SAP Business Suite productsAbility to identify solution gaps and develop gap closure optionsCapability to present SAP features and innovations tailored to customer needsGerman language proficiency B1+ for client communication We offerInternational projects with top brandsWork with global teams of highly skilled, diverse peersHealthcare benefitsEmployee financial programsPaid time off and sick leaveUpskilling, reskilling and certification coursesUnlimited access to the LinkedIn Learning library and 22,000+ coursesGlobal career opportunitiesVolunteer and community involvement opportunitiesEPAM Employee GroupsAward-winning culture recognized by Glassdoor, Newsweek and LinkedIn