Satellite, Ground Network or Connectivity Systems Engineer: 8 million JPY - 12 million JPY (Hybrid & Remote working) - Tokyo or Narita, Japan

Please attach your CV in EnglishMaintenance & Engineering Operations Manager(Satellite, Ground Network or Connectivity Systems)Salary: 8–12 million JPY (depending on experience)Base: Hybrid & Remote working (Tokyo/Narita)Language: Excellent communication in Japanese and English.My client, a global leader in aviation connectivity and in-flight entertainment systems, is looking for a Maintenance & Engineering Operations Manager to join their Customer Performance Center (CPC) in Japan.This role sits at the intersection of engineering and customer experience, ensuring airline customers receive world-class service, reliability, and performance across advanced satellite, ground network, and connectivity systems.🚀 What You’ll DoAct as the primary technical and service contact for assigned airline customers.Monitor and optimize system performance across connectivity and avionics systems.Lead incident resolution, troubleshooting, and root-cause analysis.Ensure SLA compliance, reporting, and continuous service improvements.Build trusted customer relationships with airline engineering teams and telecom partners.Coordinate cross-functional teams (engineering, operations, program management, sales) to ensure responsiveness and technical excellence.🎯 What We’re Looking ForEngineering background in telecommunications, networking, or connectivity systems (satellite, ground networks, or related).Strong customer communication and relationship management skills.Proven experience handling SLAs, service delivery, or technical account management.Aviation or airline industry experience is a strong plus, but not mandatory.💡 Why JoinWork with the world’s leading provider of in-flight connectivity and entertainment systems.Play a key role in mission-critical aviation and network systems that keep airlines connected.Be part of a global, cross-functional team driving innovation in aerospace and telecoms.Hybrid work flexibility with a Tokyo/Narita base.👉 If you have a background in telecoms, networking, or connectivity engineering, and want to apply your expertise to the aviation and aerospace sector, we’d love to hear from you.