Scheduler (Remote Philippines) - 38428776089

Position Title: Scheduling CoordinatorLocation: RemoteOverviewWe’re seeking a thoughtful, detail-oriented, and collaborative Scheduling Coordinator to join our first-shift team. If you thrive in a structured, consistent environment and believe that scheduling is about more than just logistics—it’s about people—this role could be a great fit.In this position, you'll help ensure that client needs are met by matching them with care providers who are not only available but also the right personal and professional fit. You'll be part of a connected, supportive team that values clear communication, routine workflows, and thoughtful problem-solving. Together, you’ll make sure every shift is assigned with both efficiency and empathy.Key ResponsibilitiesCoordinate and manage client and care provider schedules using internal scheduling software Analyze care needs, provider skills, preferences, and availability to make the best possible match Engage with care professionals and clients to confirm or adjust assignments Participate in daily team meetings to address scheduling gaps and optimize processes Use internal tools (e.g., scheduling systems, MS Teams) to track and communicate schedule changes Make outbound calls to care professionals to confirm assignments, coordinate shift details, or offer additional work Ensure all changes are clearly communicated and verbally confirmed to uphold a high standard of care What Makes You a Great FitYou value structure and thrive in predictable, well-organized workflows You’re a collaborative team player who enjoys working in a supportive environment You bring a mix of analytical thinking and emotional intelligence to your work You take pride in planning ahead and making thoughtful, effective matches You’re detail-oriented and communicate with clarity, empathy, and professionalism RequirementsPrevious experience in scheduling, coordination, or care management (preferably in healthcare) Excellent verbal and written communication skills Strong multitasking, organizational, and critical thinking abilities Comfortable making outbound calls and coordinating in real-time Proficient in—or willing to learn—multiple software platforms (training provided) Strong fluency in spoken and written English A respectful, considerate communicator who ensures clarity in schedule updates Able to balance analytical data with empathy and human-centered thinking