Sciforma Support Expert (French speaking is mandatory)

Manage and support the corporate tool for project, program and portfolio management (Sciforma).Key skillsHigh level on IT backgroundRelevant experience in functional administrationSolid hands-on experience with a project management tool, mainly SciformaSharepoint is a plusStrong relationship, collaboration and communicationWell organized, attentive, autonomousAbility to work under pressureResponsibilitieshandles service requests (access, user support, configuration, adaptation) on a daily basis,handles incidents and problems, and tracks bugs with the Sciforma editor,supports incidents related to the current gateway (SAP/ServiceNow/Sciforma),interacts with the Sciforma key user community to advise, identify, and implement adaptations and evolutions, ensures maintenance of the Sciforma application (e.g., dashboards, screens, features).trains new joiners on all profiles (resource, project manager, resource manager), regularly completes a wiki knowledge base, follows the Editor roadmap (monitoring and upgrades), manages upgrade (1 or 2 per year), manages Sciforma Platform management (e.g., calendars, settings, news pages, etc.), coordinates the monthly meetings with the community of key users, manages the SMaaS, including prioritization of action points, and cross-functional communication.Languages: French (C1) – English (B2+)Company Description:Techaxis is a EU-based firm that specializes in discovering, engaging, and placing top talent globally, for full-time or contract positions in leadership and mid to senior-level positions for companies in the technology, healthcare, energy, and education space. Techaxis Inc. is headquartered in Northern Virginia, USA. We are ranked #3294 in Inc 5000 and #105 in Inc 5000 DC Metro Series, SWaM, and WBE Certified technology talent search firm.Equal Opportunities Employer:Our clients provide equal opportunities to all its employees and all qualified applicants for employment, without regard to their race, caste, religion, color, ancestry, marital status, sex, age, nationality, disability, and veteran status. Employees of our client shall be treated with dignity and in accordance with their policy to maintain a work environment free of sexual harassment, whether physical, verbal, or psychological. Employee policies and practices shall be administered in a manner that would ensure that in all matters equal opportunity is provided to those eligible and the decisions are merit-based.