Sea Logistics LCL Export Operational Care Specialist

It's more than a jobWhen you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But that is not all. Your work also helps ensure that vital medicines reach patients on time and supports other essential deliveries, from wind turbines to semiconductors. At Kuehne+Nagel, our contribution counts in more ways than we imagine.‎You will be part of our Operational Care Team to add your expertise + skills to the delivery of Operational Excellence.How you create impactYou will be responsible for working closely with internal stakeholders & contribute to the LCL Export Operational Care.What we would like you to bringTo create/complete shipment details in our internal transport management system, coordinate with all involved stakeholders + organize transport based on the customer promise, obtain DG approvals where required, escalating discrepancies as required.To monitor + report on operational performance of carriers + other vendors as well as ensuring strong data quality is available for timely + accurate customer reporting.To review + ensure alignment of shipping instructions including clarifying any deviations/conflicts while taking country regulations, export compliance, rate + routing information into consideration.To issue + accurately submit/issue all required documentation (issue BAL specimen, carrier OBL instructions, VGM and security filings, sales invoices) within 24 hours of departure.To ensure departure confirmations (or deviations v. scheduled) are shared with CCLs.To release BAL B/L as per Financial Guidelines + working instructions. To ensure cost awareness + efficiency through timely, accurate cost/revenue updates including profit maximization by providing cost awareness to the CCLs.To check + verify incoming supplier invoices, including initiating + resolving any rate discrepancies.To support and resolve claims + disputesTo organize transport based on the customer promise + lowest cost.To coordinate with the customer on specific pick-up/drop off location + time.To facilitate permits +documents for customs.To arrange other VAS such as fumigation, stuffing, certificate of origin, etc.To perform all commination with vendors with exception of carriers.To update systems status + upload documents relating to KN services.To attend to Dangerous Goods approvals.What's in it for youYour strong focus on customer + stakeholder relationships along with your strong time management will be key to your success.You have been selected for this role because of your knowledge across our operations + because you possess the key attributes we are looking for.Who we areLogistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.