EPF Malaysia

Secretary

Posted: Oct 27, 2025

Job Description

JOB SUMMARYTo provide high-level administrative and digital support to the Head of Digital Channel Department, ensuring smooth coordination of departmental activities, efficient communication, and effective management of Digital Channel Department.JOB RESPONSIBILITIESA. Management of Activities / Office of The Head of DepartmentManage/arrange appointments, meetings, discussions, and other activities for the Head of Department, and update them in the calendar system/notice board/activity book.Manage incoming calls to the Head of Department’s Office: record received calls, take messages (if any), and inform the Head of Department.Coordinate and manage the filing system in the Head of Department’s Office for meetings to be attended by the Head – complete and organized files must be prepared before the meeting date.Manage and coordinate arrangements for transportation, accommodation, and travel claims for the Head of Department (where applicable).Coordinate meeting room preparation – booking, setting up the meeting room (before/after meetings), notifying meeting members.B. Records / Files / Information / Reports HandlingPerform initial actions on documents/information (received via email, fax, manual, etc.) – obtain feedback/clarification from relevant internal or external parties.Prepare drafts or provide responses as instructed by the Head of Department for communication to relevant parties, in the form of email, memo, letter, minutes, reports, etc.Collect and obtain feedback on actions required by the Department for meetings attended by the Head of Department based on Action Lists/Meeting Minutes received.Act as coordinator for the Annual Performance Evaluation Report (executive category) for the Digital Channel Department.JOB REQUIREMENTSMalaysian citizen.Pass in Bahasa Melayu, including oral test in Sijil Pelajaran Malaysia (SPM) or equivalent qualification recognised by the Government.Diploma in Secretarial Science or equivalentHas relevant working experience in secretarial and related fieldKnowledge and ability to operate personal computer/laptopKnowledge of MS Word / MS Excel / MS PowerPointProficiency in Microsoft Teams, Zoom, or other collaboration platforms.Managing calendars, meetings, and virtual appointments.Ability to create visually appealing presentations using PowerPoint.Light photo editing or formatting skills for internal communications.PLACEMENTDigital Channel DepartmentJOB STATUSPermanentAll applications are strictly CONFIDENTIAL and only shortlisted candidates will be called in for interview. Applications are deemed UNSUCCESSFUL if there is no feedback from the EPF 2 MONTHS after the closing date of the advertisement.

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