Security Operations Center Assistant (Open to all applicants), UNDSS Bangladesh

Dhaka, BangladeshJob InfoJob Identification 30365 Posting Date 11/24/2025, 11:30 AM Apply Before 12/07/2025, 05:59 PM Job Schedule Full time Locations Dhaka, Bangladesh Agency UNDP Grade NPSA-3 Vacancy Type National Personnel Service Agreement Practice Area Crisis management / Country Management Support Bureau Regional Bureau for Asia and the Pacific Contract Duration 1 Year with Possibility for extension Required Languages English and Bangla Vacancy Timeline 2 Weeks Job DescriptionBackgroundThe overall mandate of the United Nations Department of Safety and Security (UNDSS) is to provide leadership, operational support, and oversight of the security management system to enable the safest and most efficient conduct of the programmes and activities of the United Nations System.The UNDSS headquarters is based in New York, and it has operations in more than one hundred countries.UNDSS Bangladesh is supporting the UN Agencies, Funds and Programmes in Bangladesh, through security advice and guidance to enable the UN agencies to conduct their operations in the safest way possible as well as enabling the safety and security of UN staff and assets nationwide.Duties And ResponsibilitiesUnder the overall guidance of the UNDSS Security Advisor (SA) the key functions of the incumbent are: Maintain full functionality of Security Communication SystemOperate and monitor HF & VHF radios, sat-phones, hotline, and maintain daily radio and operations log book.Maintains a station log where all occurrences related to the operation of the UN Emergency Communication System are entered including the information on movement of UN staff members and UN vehicles in the field.Conduct periodic radio checks and prepare report of complianceSend emergency alerts through all available communication means when required as instructed.Ensures that no unauthorized communications are exchanged on the network and reporting such incidents in timely manner.Maintain all radio room equipment, gadgets, programs and files in good order. Conduct Regular Tracking of UN personnelTrack UN staff members travelling within the country.Contact agency security focal points on matters affecting staff securityAssist the Designated Official and Area Security Coordinators in their tasks such Travel Request Information Process (TRIP), security clearances, and security alerts, etc.Coordinate security arrangements with law enforcement agencies during UN field missions.Provide assistance through phone and or radio to staff members when needed with strict considerations of confidentiality Daily Media and Situation ReportConduct daily monitoring of local media (print and electronic, including social media) for security incidents/reports/information as projected onto the United Nations globally and in Bangladesh as well as incidents/developments in the country.Record security incidents in database taking into consideration the requirements of gender sensitivity and confidentiality.Provide daily situation reports in timely manner to the supervisor. Other Regular ActivitiesBe professional in handling confidential mattersProvide support to UNDSS Field Security Associate in enabling training of UN staff in their respective locations including handling coordination for the training programs.Maintain training databases for Security Awareness Training, IFAK, Defensive Driving Training, Security Briefings, and customized trainings.Serve as custodian of UN House floor keys.Enable staff head count of all UN personnel in Bangladesh or specific areas within the country during emergency situations in collaboration with the respective Agency Wardens and prompt reporting to supervisor.Ensure emergency communications during crisis situations (hartals, fire, blockades, earthquake, civil unrest events etc).Custodian of post-exposure prophylaxis kits (PEP kits). Provide timely reporting of usage and loss of the kits.Prepare UN ID card for all UN AFP personnel and visitors and data entry in access control system if required.Maintain sensitivity to gender issues including confidentiality of any incident affecting females.The incumbent performs other duties within their functional profile as deemed necessary for the efficient functioning of the Office and the Organization.Institutional ArrangementUnder the overall guidance of UNDSS Security Advisor the incumbent will be responsible to manage Security Operation Center and operate the UN Emergency Communication System in Bangladesh.CompetenciesCore CompetenciesAchieve Results: LEVEL 1: Plans and monitors own work, pays attention to details, delivers quality work by deadlineThink Innovatively: LEVEL 1: Open to creative ideas/known risks, is pragmatic problem solver, makes improvementsLearn Continuously: LEVEL 1: Open minded and curious, shares knowledge, learns from mistakes, asks for feedbackAdapt with Agility: LEVEL 1: Adapts to change, constructively handlesambiguity/uncertainty, is flexibleAct with Determination: LEVEL 1: Shows drive and motivation, able to deliver calmly in face of adversity, confidentEngage and Partner: LEVEL 1: Demonstrates compassion/understanding towards others, forms positive relationshipsEnable Diversity andInclusion: LEVEL 1: Appreciate/respect differences, aware of unconsciousbias, confront discriminationCross-Functional & Technical CompetenciesThematic Area Name DefinitionBusiness Management Customer Satisfaction/Client Management Ability to respond timely and appropriately with a sense of urgency, provide consistent solutions, and deliver timely and quality results and/or solutions to fulfill and understand the real customer’s needs.Business Management OperationsManagement Ability to effectively plan, organize, and oversee the Organization's business processes in order to convert its assets into the best results in the most efficient manner.Knowledge of relevant concepts andmechanismsBusiness Management Knowledge Generation Ability to research information and to turn it into useful knowledge, relevant for context, or responsive to a stated need. Ability to apply existing concepts to new situations, and to develop new concepts to generate workable solutions and new approaches. Knowledge of relevant concepts, conceptual models, and theories that can be useful in addressing new situations.Data Data analysis Ability to extract, analyse and visualize data (including real-time data) to formmeaningful insights and aid effective decision makingDigital Data collection Being skilled in Data Sorting, Data Cleaning, Survey Administration, Presentation and Reporting including collection of Real-Time Data (e.g. mobile data, satellite data, sensor data).Security Services Security incident management & monitoring Ability to provide adequate response to security incidents/eventsEthics UN policy knowledge - ethics Ethics UN policy knowledge - ethics Knowledge and understanding of the UN Staff Regulations and Rules and otherpolicies relating to ethics and integrityEducationRequired Skills and ExperienceCompletion of secondary education.ExperienceMinimum of 4 years’ progressive relevant work experience related to operational communications and direct interaction with a broad range of clients.Prior working experience within the UN system, an international NGO, or another international organization is desirable.Prior working experience in the Armed Forces/Police Communication & IT related field is desirable.Experience in Disaster Management or similar related field is preferred.Experience with radio communication, satellite and web-based communications is an asset.Required Skills And CompetenciesExperience in the use of Office software packages, and in particular Word, Excel, and PowerPoint.Desired Additional Skills And CompetenciesFamiliarity on web application software and graphics design software like Photoshop & Illustrator would be an added advantage.Knowledge of travel policy and procedures; ability to interpret travel policy, the Staff Rules, administrative circulars and financial regulations and rules on travel related mattersExperience operating command control from PC of software and online platformsExperience creating group in mobile phone and sending alerts to staff during emergencyNeed experience in operating fax machine.Background of radio amateur.Required Language(s)Fluency in English and Bangla is required.Equal opportunityAs an equal opportunity employer, UNDP values diversity as an expression of the multiplicity of nations and cultures where we operate and, as such, we encourage qualified applicants from all backgrounds to apply for roles in the organization. Our employment decisions are based on merit and suitability for the role, without discrimination.UNDP is also committed to creating an inclusive workplace where all personnel are empowered to contribute to our mission, are valued, can thrive, and benefit from career opportunities that are open to all.Sexual harassment, exploitation, and abuse of authorityUNDP does not tolerate harassment, sexual harassment, exploitation, discrimination and abuse of authority. All selected candidates, therefore, undergo relevant checks and are expected to adhere to the respective standards and principles.Right to select multiple candidatesUNDP reserves the right to select one or more candidates from this vacancy announcement. We may also retain applications and consider candidates applying to this post for other similar positions with UNDP at the same grade level and with similar job description, experience and educational requirements.Scam alertUNDP does not charge a fee at any stage of its recruitment process. For further information, please see www.undp.org/scam-alert.Similar Jobs